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“I don’t normally write reviews but I feel this one is deserved. I needed to get my car repaired after a collision and all the shops in PG are swamped this time of year. Pro Tech was one of the places I could get in the earliest and Troy was so awesome explaining the process of what would happen to my car during the entire process. Dawn who I also spoke on the phone with was so friendly and helpful and gave me helpful advice after icbc ended up determining my car was a total loss. Even though I didn’t get to maintain my appointment with them, I felt cared for and that I was in great hands which was a major relief in a crappy situation”
“I would have given 5 stars but we had a rough start. Truck went in for body work, which I was told would be up to 2 weeks
In 3 days I got a call to pick up the truck
It looked great from outside but the 3 days timeline bothered me.
Upon inspection there were some concerns of which when I let Norgate know. They then went all out and made the corrections, above and beyond the call of duty.
They showed me all the photos they have of the job making me comfortable with everything that was done. Well done Norgate!
A satisfied customer”
“I just picked up my vehicle from Fix Auto Prince George after being in an accident, and I am incredibly happy with the results. Vehicle looks brand new—as if the accident never happened.
The quality of the body work is flawless. The paint match is perfect, and all the panels were aligned exactly as they should be.
What truly set them apart was the customer service. Brandon and Garett communicative, providing updates throughout the process. Car rental for the week was sorted out. They also handled the ICBC/insurance claim smoothly, which made a stressful situation much easier in my end.
Thank you, much appreciated.”
“The manager showed me end results explained in detail what they did and found cleaned my inside of car. I was very happy with the job done and with the manager and staff. Would recommend to people I know”
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
“The staff were great. Explained what the process was, how long they expected it to take, and organised the rental car my insurance provided. I had no hassles with any of it, and would go so far as to say that I had a wonderful experience. The attention to detail, and how clean my truck was when I got it back were the icing on the cake. Highly recommend their services.”