“Their knowledge and professionalism is above and beyond any experience I’ve had. I had my septum pierced, and was a bit nervous. The moment I sat down I was told what all to expect, from the set up to the piercing, healing, and after care. I was well taken care of.”
“I needed to have a watch battery replaced in a really, really big hurry. The counter/sales staff said they were sorry but they could not accommodate an immediate service job.However, the jeweler noticed my predicament, and said that he would take a look right away. He had to replace not one, but two batteries, and did the work as fast as he could. He even asked the counter/sales staff to start printing the invoice (before he had even finished the replacement) so that I could be out of the store as fast as possible.Thank you very much for the quick service. It was really important to me and you guys came through.”
10AM - 6PM
3055 Massey Dr #19C, Prince George
Jewelry Stores
“I was gifted a necklace that had three opals in it. One opal fell out after wearing the necklace only four times. I went in to Michael Hill the next day and was assured that that should not have happened. They replaced the necklace immediately. Excellent customer service!”
“My partner and I are eloping and needed to find just simple wedding bands to have the day of.
I have chubby fingers and I know my size is 'non-traditional' so to speak lol.
We went everywhere and they said to order my size would be either difficult or would take 4-6 weeks (we get married next week).
I came into Kens and they had the perfect sized gold band for what I wanted and literally had it sized to fit me the very next day !
Wish I got my partners ring here too because we ordered from another store that promised it would be here in time and still anxiously waiting.
If it doesn't come in three days before, WE ARE GOING TO KENS! And forever will be moving forward!!
10/10 recommend!”
“Shaina was helping us on the weekend to buy a gift, she have an amazing knowledge of each product and she understands the needs of what customers are looking for. She suggested and guided us which helped us alot. Great staff”
“Nothing but good vibes and friendly sales staff. Good prices and top notch customer service! Carters is a family owed business and takes pride in doing everything they can for customers! Highly appreciate everything I've ever bought from the store!”
“I could not recommend a better experience anywhere. Seth and Nicole are both friendly and knowledgeable. I have custom jewelry from here and have had Seth repair other jewelry. Top notch service and workmanship.”