-
November 2023 by Gabrielle Brown
I went here to get the morning after pill and I am a young girl so I was a little bit nervous to see a pharmacy full of men but I thought oh well they’re professionals it’ll be ok. After looking on file a pharmacist with long hair found I had taken the morning after pill before and began to shame me and condescendingly tell me that I should find another form of birth control (which I already have but get anxious sometimes) I was so ashamed I ran out crying and asked my boyfriend to try getting it for me. They refused to give it to him and I left feeling so embarrassed and upset.
-
September 2023 by Lily Vigue
It is time to take down the pride poster. It is August now, not June.
-
July 2023 by jen Scott
Ryan at the post office is amazing! Helpful, kind and knowledgeable
-
February 2023 by TheJamestyler13
Very poor pharmacy. Last month they didn’t have my prescription in stock, so called ahead this month and they had it so I went back. Sold me the wrong size needle. I tried explaining this was the first time I had had to pay for needles, but was met with a stubborn response, like I was in the wrong. Went back today when I realized the needle was tiny, It was a major issue to get a refund the person suggested I come back later, like a third visit there in two days is ok. So I said forget about the refund just give me the correct size needle which was a no charge needle (fancy that!!!) So wasted time trying to explain to pharmacy that employee that hasn’t got a clue. Had I used the needle she sold me I’m sure the outcome wouldn’t have been good.
-
November 2022 by Jen
Waited a lot longer after my appointment time. Should have chosen a different place.
-
November 2022 by Kyle Brando
noticeably a lot better than all the other shopper locations in town. i think they do the normal hours instead of the downtown deterrent hours too
-
October 2022 by Sara
Very unprofessional pharmacist. Just moved to prince George thought I'd try this pharmacy they tried to charge me for my prescription when I said it should be covered to a staff member working the till the pharmacist came over and rudly told me he was the pharmacist and that he knew everything and insisted it was not covered . instead of pulling up my file he argued with me until I asked for my prescription back. I took it to superstore and had it filled and it was fully covered by my insurance no issues . Will never go back there and definitely will not be recommending this pharmacy due to the rudeness and unprofessional service from one of the pharmacists.
-
August 2022 by Sara C
Very unprofessional pharmacist. Just moved to prince George thought I'd try this pharmacy they tried to charge me for my prescription when I said it should be covered to a staff member working the till the pharmacist came over and rudly told me he was the pharmacist and that he knew everything and insisted it was not covered . instead of pulling up my file he argued with me until I asked for my prescription back. I took it to superstore and had it filled and it was fully covered by my insurance no issues . Will never go back there and definitely will not be recommending this pharmacy due to the rudeness and unprofessional service from one of the pharmacists.
-
May 2022 by Denise W
Great experience with the pharmacy every time.
-
December 2021 by Rita R.
I used to love shopping here and did at least once a week since Shoppers Drug Mart moved there. No more. Today was the second time I was treated rudely by the same employee; let's call her the self-service Nazi. There was one cashier open, and as usual they were trying to get people to use the self-service. On principle, I do not use self serve because I feel that is it it is an attempt to cut staff. Anyway, another cashier was called to the front, presumably to help people navigate the self-serve. The second cashier had mercy on me andindicated that she would help me at the number 2 cash register. By the way, I am waiting for hip surgery and so I have to use a cane and with some difficulty I hobbled over and placed my items on the counter. The cashier disappeared, and I figure this is what the cashier in charge told her to do.So, I'm standing at the cash register looking around confused. The Nazi cashier indicated that I could move my items to her cash which I did with some difficulty dropping a couple of items as I was trying to transfer. For me, this was a nightmare experience. I was embarrassed and in pain. She didn't apologize or seem in any way sympathetic. A little power, I fear, has gone to this woman's head. In my many years shopping at this pharmacy, I have never had reason to complain.
-
December 2021 by BitterCye
Answered phone very politely. Was much to around the bush when the answer to my question was no. I asked if I could bring lap size dog in carrier into store. She started with we would prefer not. She asked what size it was. I said it's a chihuahua, would stay in dog bag. I would buy phone minutes and leave. Said something along the lines of yeah would still rather not. So the answers no? She said yes the answer is no. Asked if I needed anything else. I said no and that was end of call. Why ask dog size if it's still no? If the answer was no regardless. Should have just said no to start with. Instead of wasting my time. Like there might be a yes. When in fact it was no from the start. Just not interested in tying up my dog small enough to steal outside.
-
October 2021 by Jamie Higgins
The pharmacy team is AMAZING. This is the kind of place where they recognize your face and remember what you are there for. The dispensary fee is higher than what one would pay at Costco, however, the prescriptions are almost always ready within an hour.
-
September 2021 by mi mi
I put in a prescription and I got a notification from Babylon Telus Health that it was sent and received by Shoppers Drug Mart. Two days later I went to the location they said they did not receive my prescription and asked me to wait 3 hours! I took the bus there in the freezing cold. It was for a topical cream and I used to work as a technician in a different location and it does not take 3 hours to fill a prescription. And this location was empty at the time. They then said they would call me when it was filled. Never got the call after 2 days. Then I came back 3 days later and guess what? They said sorry they don't have it. The gentleman with glasses then rummaged through their papers and said, sorry we found it can you come back in 1 hour! Can you believe that. Finally after 2 days I went back and got my medication. This is unacceptable and I suggest if you need a pharmacy don't go to this location. They apparently don't care enough to do their job. I would give 0 star if possible.
-
November 2020 by Kandice Vanleeuwen
Horrible place to shop. Had the manager refuse a disabled person the use of their so called public washroom as it inconvenient for them and suggested I go somewhere else. Also been filling my scripts there for 4 years and was treated like a drug addict instead of a person. Will not be going back.
-
November 2020 by Victoria H
The staff at this Shoppers Drug Mart are always so friendly. Even when they're extremely busy they still seem to take the time to notice the small things. I appreciate that.
