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December 2023 by Andres Raun
Kind, helpful staff and usually better prices than anywhere else in town
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November 2023 by Robin MacKenzie
Best customer service!! I appreciate how well they communicate and explain the completed and recommended services verbally and by email with the report. They seem to always find a way to get me in, when they’re maxed out busy. Thanks Grizzly team you guys are awesome !
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September 2023 by Gemma Grimley
Super friendly, received a report via text and was very informative, they got my car all sorted. Had to pop back in a week or so later and was quickly sorted again. Being new to town it was great to have such an easy and friendly service.Service: Brakes
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September 2023 by Brent Strand
Very prompt in getting the work done. Booked an appointment within a week of calling. Friendly and knowledgeable staff.
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July 2023 by Gma Express
We were just passing thru Revelstoke on the way to Kelowna, we had an emergency transmission issue. They were booked for the day but Tom & Josh attended to us in no time, scanned my car and gave us good recommendations. Very good service.
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July 2023 by Judi Harris
Kind, efficient. Helped clear codes on our car while passing through town.Service: Auto engine diagnostic
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June 2023 by Amber P.
Hi Tom and Crew. Thanks so much for helping me with my breaks when I was in a bind. That was very kind of you to squeeze me in and get me home safely. I really appreciate the kindness and service.
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May 2023 by Tyler Smith
Friendly and efficient staff who you know take great pride in what they do. Everyone at Grizzly Auto exceeds expectations each visit. They are an example of how a repair facility should be operated!Service: Auto engine diagnostic
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May 2023 by Fedge No
Good in a pinch if you can't wait to order something online. Bit expensive for some stuff but the Lordco brand motor oil is cheap. The staff are helpful and friendly
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May 2023 by Fabien Stocco
Great team, great service, always kind to take a minute to help you solving your problem, by far best in town.
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April 2023 by Paul Lougheed
They helped my son out on his way back to Vancouver the other day. His vehicle started to act up and I suggested to drop in at this repair facility. From what I understand they were extremely busy and unable to get his car in but at the very least someone took his vehicle out for a test ride. They offered some guidance and some suggestions which I’m sure didn’t feel like much at their end, but at our end it was extremely helpful. As I live in Winnipeg and couldn’t really help. Just wanted to say “Thanks” and mention that obviously they care very much about helping people out. Kudos!
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April 2023 by Ella Valge-Saar
The most excellent customer service I’ve ever had. Great communication, took the time to explain everything in great detail, lovely personalities. Overall so kind and helpful.I’ve had a variety of work done on my car here and have been happy every time with the excellent quality and timeliness.
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March 2023 by Jasmine Brackenbury
They're response time is quick, they're attention to detail is fantastic and I trust them with their quotes and my car. I love that they give me details on our car, present and future. They take photos and take the time to explain everything. They're honesty and integrity shines through. I've had issues finding reliable and honest mechanics and I'd happily recommend Grizzly Auto to anyone who asks. If there are issues that arise after work has been done, they're quick to respond and figure it out with me. Can't recommend them highly enough. Well done guys! You've got one happy customer over here.Services: Brake service & repair
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January 2023 by Mitja Ziegler
Tom and his crew are the best they helped me out during the x mas holidays when my truck broke down .....highly recommendedServices: Auto engine diagnostic
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December 2022 by Chloe Ferguson
Tom is the best - he saved my Christmas holiday. Thank you Tom!