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February 2024 by dave noddin
Excellent , professional experience with Salmon Arm GM and with Rod and Steve. I purchased this vehicle basically sight unseen and they answered all my questions promptly and clearly. They negotiated fairly with no hesitation. made sure I was fully informed on all terms and conditions and when I arrived at the Dealership from over 6 hours away they made sure I was promptly looked after and back on the road home with a minimum of fuss and delay. excellent experience and a credit to both gentlemen for making the process as easy as it was.
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February 2024 by Scott Hutt
I have worked in the automotive industry for over 20 years. In fact, I worked in sales for a GM dealer and I can say that Salmon Arm GM is a great store. We were passing through town and needed an oil change. Not only did our truck go into the shop on time but the service advisor informed us that we needed some recalls done that they were happy to take care of while the truck was in the shop. Even with me working at a GM dealership, my truck would never have been through the shop in such a timely fashion . At Salmon Arm GM they got us through the shop in record time and we got a complimentary car wash too. The technician took a video walk around during the service to show us things they were doing and what needed to be addressed. Amazing service and Salmon Arm GM sets the standard they everyone else show strive to hit. Ian Gray is such a good guy and it reflects in his staff and his store. Great job everyone.
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February 2024 by Jeff Rice
Excellent and prompt service. My new Silverado is great to drive. Salmon Arm GM stands behind their vehicles and service. It's good to see.
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February 2024 by Marjolaine Tremblett
Great dealership very pleasant to deal with
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January 2024 by Melisa Mann
I felt the numbers given, both for the trade in and the purchase, were reasonable and fair. This gained my confidence with the sales team. Darren came in on a day off to show me the vehicle which made it really easy for me to fit into my schedule. Darren is a friendly, personable, and direct salesperson and I appreciated that.
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January 2024 by Brittany Gaulin
In town for the week and needed a last minute appointment today during the holiday season - amazing customer service from salesman Rob Thiessen, thank you!
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January 2024 by Happy Traveler
Great customer service and a fair price. Loving our new ride.
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January 2024 by Gary Walters196
Low pressure sales
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December 2023 by Shelley
The guys in the Lube center 5 star service as usual from Ian Gray's Dealership. Thank you
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December 2023 by Bonnie Blacqu
I had placed a concern on the reviews and it was very quickly looked into and resolved. Thank you
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December 2023 by Gord Cross
Spencer and the team went above and beyond to ensure the service I had requested was completed to my satisfaction. There was no upselling or trying to add anything I didn't ask for. Very happy with my experience.
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November 2023 by Ivan Hawrylenko
Best car wash in town and I’ve tried them all. The Salmon Arm GM car wash is so thorough that it washes under the vehicle as you put through the wash getting all the winter road chemicals off the truck and then they used multiple cleaners on the exterior of the truck and then finally air blowing all the water off with extremely little residue left over. I keep returning to their wash.
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November 2023 by Rick Nielsen
Spoke with Ryan about an emergency tire repair (we were travelling with an RV) and he bent over backwards to help us out!He got us a replacement tire quickly and dropped everything to install it immediately when we showed up.Awesome service!!!
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November 2023 by Vince Tidder
Spoke with Service to get vehicle new tires fog lights possible new low beams. After waiting on hold with parts, I was basically told to source fog lights headlights on my own and then decided I may as well just take all the work I want done somewhere else parts spokes person agreed with me! Absolutely blows me away that they don’t want to work, I’ll never go here again ! Pathetic really!
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September 2023 by Candice Pepin
I can’t say enough about this place. I got a flat tire on the Friday night of the August long weekend called them Saturday morning and they had tires and a way to put them on for me right away. I arrived at 9:30 and was on my way by1045. The quick lube guys were amazing. I am so thankful my long weekend was spent with my bestie not trying to find tires and make it home to PG in time for work on Monday. Thank you ??
