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November 2025 by Kate
Tellers are nice but severely severely understaffed. Every week I wait 20+ minutes in line. Maximum 2 tellers working at once.
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October 2025 by Aleta Corbett
Absolutely the worst experience ever with a bank. The advisors are not trained properly and do not take initiative to solve a problem that is caused by their incompetence. I give ZERO stars and would stay away from them. Their customer service is total crap. Seems like a common theme for this branch based on the other reviews. There are so many other options out there that have a much better platform, have more transparency and have advisors that actually help you and care. Do your due diligence and go with another bank. Don't use the Scotia Salmon Arm Branch.
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August 2025 by Goderitch O'holohan
This was the worst experience iv ever had at a scotiabank. The financial advisor is completely incompetent. I will never deal with the salmon arm branch again
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July 2025 by Bonnie Parker
Worst bank in the world. Enough said.
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February 2025 by Adam Wagner
Annoyed to see 10 people in line and 1 person working the till
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November 2024 by Bruce Stratton
20 years ago we moved to Salmon Arm my wife had a job but I didn't. I had serious doubts about getting approved for a mortgage.... But we applied and it was approved. So I have always had a positive opinion of the Scotia Bank at Salmon Arm. I should add that the mortgage has been paid off !!
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October 2024 by Josh Konrad
If you don't mind a 30-45 min wait to do some banking.
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June 2024 by Milk
Do not bank here unless absolutely necessary!
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March 2024 by Bryana Rollinson
Scotiabank supports the genocide of Palestinian people. If you bank with them consider switching.
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February 2024 by Zathin Nama
The staff member was trying to help, but the manager directly said they don’t know the issues with the account and asked us to call customer service to resolve issues with the accounts.
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October 2023 by Brad Bosch
Great customer service, highly recommend
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October 2023 by Ride The Vibe
The worst customer service I have ever experienced in my life.I haven’t been able to log in to my banking app for nearly 4 months. Every time I contact them via phone, they can not help me. I’ve started two case files which each takes an hour of processing over the phone and I’ve never heard back from anyone.
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March 2023 by Miles P
Went there today hoping to send money. There were three attendants serving one customer. They saw me coming and did nothing. The manager came out several times, saw me waiting and did nothing. Does 1 customer really needs three attendants to deal with his needs. After 20 minutes of waiting, i decided it's hopeless to keep waiting. I don't recommend this place. Stay away.
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March 2023 by Jeff Keller
Worst banking experience ever, can't wait until the mortgage comes up for renewal, should actually just pay the penalty and leave, the service is deplorable.
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March 2023 by Kelly Bonneau
i'd love to wait on hold for 45 minutes. what a joke
