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February 2024 by Janet Z
friendly and helpful staff in grocery and generally good prices
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January 2024 by Carlo Magno Aguilar
Our favorite pharmacy coz the staff are awesome and friendly (shoutout to Karina) and best of all, dogs are welcome?
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January 2024 by Janis Johnstone
Post office needs better customer service. Always so rude.
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December 2023 by Robert morin
Absolutely fantastic pharmacist !!! People have a variety of medical conditions and all they want is a pharmacy that will ask how you’re doing and most of all understand your health. The other pharmacy in town has the most unfriendly staff, and they aren’t compassionate or even kind. The owner sulks and doesn’t smile, instead looks at you with judgemental eyes, embarrassing you while speaking loudly about your medication in front of others. That’s why I love the IDA staff they are super respectful and have taken very good care of me. That’s a pharmacy. Maybe the others could learn something about making assumptions about their customers .Thank you IDA pharmacists you are amazing
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November 2023 by Bradley McKee
I was here today at about 3pm, I was looking at a diecast car which had no price, I asked someone working there how much it was. She scanned it for me and I was very happy, she then proceeds to rudely tell me " I don't know why people like these, all the younger boys are always playing with them" I replied that I collect them and display them because I like cars, she said the most judgemental, long "oooookay" and I honestly felt so odd from that I put what I was going to buy back on the shelf and left. I won't ever be coming back here. She had darker red hair and black thicker glasses. Maybe have a word with her about being so judgemental towards customers just trying to buy something.
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August 2023 by Bre Beauchesne
Great selection, and nice staff! Excellent pharmacy.
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June 2023 by Graham Venn
The pharmaceutical staff at the moment are exceptional. Friendly, helpful, patient and professional ??
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May 2022 by Sarah Newby
Your employee who was at the Post Office later on in the day was absolutely no help at all.1st of all in the middle of our conversation she had to run into the back room to get papers.2nd of all she said that she could not help us out due to her being busy and we had to go to the main Post Office.What the heck, what nice customer service you gave us!!I did go to a different post office on the Coast and had such amazing customer service.
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May 2022 by Jocelyn Mawhinney
My husband broke his leg in a workplace accident, after surgery in Vancouver we made it back to the coast with his prescriptions in hand, only to find because of a late ferry we'd miss the pharmacy- it was closing. The pharmacist was amazing talked to us several times enroute to make sure he had what we needed and also offered to stay late until we got there, then offered his help to me to pick out additional aids. THANKS! You made it bearable:)
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October 2021 by Tate
Pharmacy department is entirely useless. I called at 8am to get my prescription filled and prescription transfered from a different pharmacy and the pharmacist entirely forgot to do the transfer and only remembered when I showed up 3 hours later to pick it up and she had not phoned the other pharmacy for the transfer yet. When I returned an hour after that to pick up she told me they didn't have my medication (even though I asked if they had it specifically when I called). Both pharmacists on shift were not wearing masks while working. Eventually they offered to fax my prescription elsewhere, and when I said I was going there immediately they said ok and then did not fax my prescription to the other pharmacy until I got there and the other pharmacy had to call them. I also want to point out there were no other customers there either time I was there. Terrible experience. I do not recommend this pharmacy to anyone. Try the Guardian or Pharmasave for much better service, much kinder staff.
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September 2021 by Jennifer Goodwin
The staff in the pharmacy are the very best. Over the past five years we have been treated with the utmost kindness in difficult times. They have gone over and above the norm to track down medicines and keep us informed. Thanks to them all.
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November 2020 by Lyall Markham
Especially appreciate the friendly and efficient Pharmacy. Being a smaller ooperation with lesser supply resources than some other major chains the general aisles can be missing some items--especially now during Covid-19.But give them all top marks for being freindly, helpful and knowledgeable.
