“I’ve used OK Tire as my regular mechanic for a few years now and they’ve always been great but today they blew me away!
My van’s alternator suddenly quit on me. With 2 kids at different schools and a huge number of dance classes and errands, my vehicle is a MUST HAVE! I called Melissa at OK Tire and she didn’t have any appointments available for about 10 days, but she told me to drop it off with them in the meantime and they would see if they could fit it in. I expected to drop it there and not hear from them for at least a few days.
Within a few hours of dropping it off I got a text saying not only had they looked at it, but it was already fixed! A huge relief for me, not having to wait so long without a vehicle.
The team at OK Tire is the best on the coast, I’m sure of it 👌🏼”
“This 5 stars is specifically for Claire. I had several inventory issues with this location and by the 4th one I was quite frustrated, it was costing me time and money and nobody had any help or answers for me…until Claire. Long story short, I was that person today and expressed my frustrations, Claire was kind from start to finish and went the extra mile to identify and fix the situation. 10/10 customer service for Claire.”
“I would like to thank Dallas and the technicians at Kal Tire in Sechelt for helping me while I was having trouble with a bad tire on a rental vehicle. I got off the ferry at Langdale and my tire was going flat due to a puncture in the sidewall. I was only going to be in Sechelt for two days from Ontario so I didn't have a lot of time to find a solution. Dallas helped me find a non-standard replacement tire and salvage my vacation. Everyone in Sechelt was so nice and came together to make my bad day a good part of my vacation experience. Thank you!!!”