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November 2023 by Ken Klatt
Expected a cozy, clean, comfortable, relaxing stay. And they delivered.Enjoyed our time in the pool, indoor and outdoor plus the hot tub. Appreciated the size and amenities in the room especially the microwave and the fridge , which was a good size for all the food that were were had in our coolerWas surprised how quiet our stay was, considering we were so close to the highwayEverything seem clean, organized and well thought outWe have some vegan diet restrictions. And we’re happy to find tasty options at the breakfast.Defiantly will keep in mine on our next driving trip to VancouverRooms: Clean - really comfortable size , nice have mid size fridge
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November 2023 by melissa
Right from arriving in torrential rain late at night after 6 hours of driving we were greated by a "charming" dark, long haired lady at reception. The sass, attitude and lack of professionalism was completely uncalled for. Her attitude went south after we had forewarned her we we're only travelling with a visa Debit. We called 4 hours ahead to double check that paying with visa debit was accepted and so we had prebooked a family room. Receptionist exclaims to us that we might not have a room tonight if the payment process doesn't go through and proceeds to give us this worry and stress for a solid 2 minutes without first promptly trying the card to see. After the first attempt of the transaction the payment went through. The harsh tone and the sass we received based on our genre of payment was completely off the rails, she even became shaky. There was no need for her to have even mentioned anything until perhaps payment didn't go through!My partner confronted her tone and attitude and she took an even more sassy turn.We tried to ask what time breakfast was served at, she threw the keycards on the counter and her response was "It says what time WE FEED YOU on the leaflet". She then proceeded to slam down on the counter our welcome pack with the dog treats inside. The dog treats were broken when she slammed it.This was our first time staying at a Best Western hotel!The bedrooms were ok but I disliked the layout of the divided washroom area.The bathroom is cold and with no mat on the floor so don't get out with wet feet!Beds probably should have been changed years ago.No tea provided in the tea/coffee area. There was a half used mouthwash. No actual cups just paper cups. Coffee maker made the water taste weird. There was an open coffee canister.Really not a fan that we had to go outside in the pouring rain to a different building to get breakfast.It would of been nice if there were more vegetarian breakfast options available.Not a 4 Star Hotel. Had better treatment at a 3 star, with room service and an amazing mountain view.
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October 2023 by Lise Van Haarlem
Beautiful hotel Early brft very good. Super clean Staff awesomeRooms: Awesome clean
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October 2023 by Annette Hymers
Booked this room on our way home to Alberta from Victoria. Kids were thrilled with the pool. Our 6 foot son was so happy that the pool was actually deep enough for him to enjoy. The family room was the perfect size for us. Both teens got their own bed, and mom and dad got their own room. Breakfast was great, had a variety of options for everyone.
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September 2023 by Robert White
We loved our stay at this Best Western. The staff were great and the room was comfortable.
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September 2023 by Best world
One of our favorite hotels?Nice hotel ,clean rooms, amazing staff,good location,yummy breakfast also price ?
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September 2023 by Floyd Sellsted
A bit pricey but everything in this area is. Give fed. rates so makes it better. Close to food and drinks. Clean rooms, everything worked. Comfy beds but if you like flatter pillows, bring your own. Noticed this with the 3 BW we stayed at this trip.
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August 2023 by Tim Wilson
Just stayed at this property- very impressed all the way around. But a special thanks to the gentlemen at the front desk as they run a first class operation. Will be back
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August 2023 by Simran Gill
We had a good experience at the Best Western in Sicamous. The staff were friendly. The proximity to the highway is just perfect- hardly a detour at all.There was a great Biking route right next to it. The staff in the dinning area were super helpful too.However, there were a few things I didn’t like:1. The rooms were a bit too small. Given the price point they are being given out at, I felt it’s a bit of a rip off.2. The breakfast room shuts at 9:30. I definitely think they should be serving breakfast till atleast 10:30 since some of the people who halt here are on vacation and would probably not like to wake up early.3. No mini kitchen in the room. Only a microwave.
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August 2023 by Melanie Laidlaw
Hard to fault this place. Staff were very friendly even on a busy and stressful day. Room was comfortable and clean. Wifi was good. We didn’t check out other amenities but looked like all was as advertised. Located a slight bit out of the city center but we were just a short walk to a pub for dinner. It was a brief overnight stay when our plans were disrupted by a highway closure. I assumed rates might have been escalated due to the sudden rush of people in need of rooms, but it appears pricing was the same as regular summer pricing. Appreciate the fact they didn’t take advantage! Would stay again.
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August 2023 by Haley Hartos
After life took a detour on route to houseboat, I needed a place to stay - and know the best western is reliable!Imagine my surprise when my day was totally flipped around and Sadie welcomed me with so much warmth and even swung an upgrade. I ended up getting a beautiful restorative night - and am already making plans to stop back here later this summer.Thank you, Sadie, for making my late night arrival detour a memorable destination :)
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July 2023 by andy dunstan
Nicely presented hotel in a great location for through travel. Friendly,welcoming efficient staff. Rooms are clean and nicely appointed, huge comfortable beds. Great breakfast.Rooms: Large room, with an extremely comfortable bed. Microwave and fridge, kurig coffee machine.Back far enough from the highway to e very quiet and right by the river with a seated patio area.
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July 2023 by Clay Petrone
Awesome room and service. First time stayed here, what awesome beds and such a clean room. Very close to a tims and 7-11 across the street. I yet to try the breakfast guys at work say it is nice. Great place to have. The house keepers are real nice also.Rooms: The cleanliness the beds and amenities are awesome.Walkability: Awesome such close places like tims and 7-11
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July 2023 by R S
Very nice place to stayWe stayed for a night, it has everything you need and it’s very clean. The pool and hot tub is great for kids. The outdoor tub is fantastic to relax.Location is perfect just 200 m away from the HWy and very close to gas station and Tim HortonBreakfast is awesome , variety of foods and all freshThe staff are very friendlyDefinitely recommend it
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July 2023 by Ellen Moss
Highly recommend this hotel. The location is excellent. The rooms and grounds were very clean and comfortable. The staff were extremely friendly and helpful. The breakfast was A1! Sandra you were right Bridal Veil Falls was so beautiful and Margaret Falls was also worth visiting. Thank you for the information. Ellen & Leslee from Ottawa, Ontario
