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December 2023 by Evelyn Dunsmore
Ever since we brought home our Havanese puppy two-and-a-half years ago, we have relied on Four Paws for everything related to his wellbeing: food, toys, chews, apparel, crate, baskets etc.. Vincent and Christine and their excellent staff have consistently been more than helpful - even if some items we have requested have been difficult for them to acquire. We appreciate their well-stocked store and their cheerful advice and guidance. Thank you!
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October 2023 by Medina Mayes
My parents dog destroyed my dogs favourite toy and after some internet searching I found the same toy at Four Paws. The staff member I spoke with was extremely helpful and set it up to have the toy mailed to me in Nanaimo. It was so nice to have great customer service for a change. I highly recommend this company and if I’m ever in the neighbourhood I’ll be sure to stop in with my grateful pup ?
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August 2023 by Kyle Salini
Purchased some collars for my dogs while I was visiting Sidney and to my dismay, they didn’t fit when I returned to Toronto. The staff at Four Paws were fantastic to work with on this long distance return and the replacement collars fit perfectly and look great on Cocker Spaniels! Thanks to Christine and everyone involved for this exceptional customer service experience. Two thumbs way up.
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August 2023 by Company Gee
Fabulous pet store! Christine and Vince provide excellent service and a remarkable selection considering their space. Online ordering makes it even easier, and if you don't find what you want they will often order it in. Best place to shop for your dog or cat.
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July 2023 by Alexandra Gálfiová
I just wanted to take a moment to express my appreciation for this pet store and its staff. They're incredibly knowledgeable and always happy to answer my questions and provide me with useful information. I can tell that they truly love and understand animals, which gives me so much confidence when making purchases for my furry friends. Thank you so much for all your help - your assistance has been invaluable and I appreciate it greatly on behalf of myself and my pups. ??
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May 2023 by Danielle Appleby
Amazing people. Top notch and only the best for your puppers and kittens!
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March 2023 by JJJ
Christine & Vincent we’re so helpful with an online order, when I couldn’t find the same item in Greater Vancouver. They shipped the order within hours of my initial message. It arrived within 48hrs and is a perfect fit for my dog.Pictured: The Balance Harness, highly recommended for dogs with long, skinny bodies.
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February 2023 by Devin Fikis
100% best pet store on the island that I’ve found so far. The staff are required to learn from science backed resources for dog learning and training. They carry some of the best options for harnesses including blue 9 balance harness, ruffwear, and gooby! Good raw food, treats, chews, and kibble options. Had a really great conversation with a lovely and bubbly staff member yesterday who obviously loves her job! That’s just so nice to see and it feels good to support a business who treats their staff so well.
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February 2023 by C B
Really great knowledgeable staff and excellent service. 5 stars and a thank you.?
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November 2022 by Michaela von Pfetten
After moving from Ontario to Sidney, BC in November 2020, Four Paws was the only store that carried the food my dogs needed. They give honest and invaluable advice and are all about your pet. Never pushy, just real and kind people. They support locals, local charities, and help whenever they can. I recommend them to every pet owner or pet lover I know. Wonderful place.
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October 2022 by Alison Forster
Great choice of high-quality food, and Christine & her team are extremely knowledgeable, helpful and super-friendly.
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October 2022 by Alex Morgan
Very knowledgeable staff and well stocked for your pet needs.
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July 2022 by Katherine Crosbie
Great customer service and well stocked store. Happy to support a locally owned business. And they had the Taste of the Wild food my dog eats!
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June 2022 by mia z
Very nice employees and they have a huge variety of bones, snacks, and more! Prices were better than many other places too!
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May 2022 by Joshua LeGroulx
The most updated toys, treats, and natural options around. Every visit we find something new and useful. Been on staff recommended diet for my large breed K9 for over a year and have been so so happy with it!
