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December 2023 by Landen bruce
Ever time I’ve come they only have one person running the checkout with a huge line up end up waiting 25 minutes
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November 2023 by Kyle Campbell
Cory in the automotive department goes above and beyond for his customers. He fit me in last minute I had new tires bought balanced and mounted at his garage.Excellent serviceGreat attitudeRecommended this place to anyone looking for work done on their vehicle!
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November 2023 by Harald Scheer
I usually never had a problem with this store in Smithers. But when i gotten 20 keys cut and not a single key worked there is a problem. I drove 280km in total ( 2 times there and back) used $50 worth of fuel and all i got was a sorry. Really
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October 2023 by Dylan Brasca
I drove in from Burns Lake for a simple warranty exchange on some marine batteries and was met with untrained individuals with no knowledge of how to give me an exchange. Wasted 4 hours with no resolution given or even offered, just given a tough luck attitude. Please train your staff better so this issue doesn't occur again in the future.
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October 2023 by Kamila Matysiakiewicz
Before returning anything it’s worth a call to ensure the staff working know how to do returns.Staff at this store are not trained in processing returns and can simply tell you they can’t do it.If you have an important return, worth it to call ahead otherwise you risk being turned away with no solution.Extremely disappointed at the lack of customer service.
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October 2023 by Kyle Cameron
Price, selection and quality typical of franchise. Good location in town next to main road.
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September 2023 by Saskia “OutdoorEnthusiast”
I had a really great experience today. As a passing through visitor, I noticed my tire pressure was quickly going down. I had seen the sign that said the Auto Service of CT was open while I came into town. I went there immediately and was helped within 15 minutes. 30 minutes later, my tire was repaired, and Service with a smile. I so appreciate their help and am grateful to be able to continue my travels. Thanks, Ben, for taking care of this.
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September 2023 by Saskia “CVOutdoorEnthusiast”
I had a really great experience today. As a passing through visitor, I noticed my tire pressure was quickly going down. I had seen the sign that said the Auto Service of CT was open while I came into town. I went there immediately and was helped within 15 minutes. 30 minutes later, my tire was repaired, and Service with a smile. I so appreciate their help and am grateful to be able to continue my travels. Thanks, Ben, for taking care of this.
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August 2023 by Urs Tresch
Cory and the automotive Team @Canadian Tire in Smithers are always helpful and easy to deal with.Thank you guys helping me out getting on the road in no time.Awesome service and super friendly!!!
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August 2023 by Angela Van Velzen
Really should have signs to say they are CLOSED due to maintenance BEFORE the customer gets to the door, especially when having to unload/reload kids to/from the car. Disappointing.
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June 2023 by Dave Paquette
Canadian Tire is always good, sometimes it hard to find a staff member but it's a busy place so kind of to be expected.
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June 2023 by Dion Hauck
Bought a lawn tractor that cost over $4000 to be told after the transaction has been made that the manual is missing plus we had to do the run-around going from one staff member to another just to buy the thing. It was as if they were all new to the process and didn't know what to do. We ended up wasting over an hour waiting for the staff to actually get the lawn tractor unchained from the others and the battery set-up...We then paid around $200 to have it delivered to our home about an hour away and it arrived with a dead battery and wouldn't start. I now have to drive their and back which is another 2 hours just to get them to swap out their wrongfully given dead battery.Considering that we paid for more than a used vehicle, we were not very impressed and probably won't go to Canadian Tire again for any machinery that costs thousands of dollars unless there's some compensation because that was a very very poor experience.
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June 2023 by Katherine Lacroix
Husband went in this AM to get new tires. Service guys were exceptional! Changed tires in less than an hour and kept us on schedule to get home to the Yukon.
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June 2023 by Kathleen Angell
Found what I needed and the Store honored the cheaper price I found. Excellent service
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April 2023 by Val & Dave Tolton
Not a great experience. More interested in getting your money than making it a fun deal!!
