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January 2024 by Teriana Yearington
The team at OK Tire was incredible! I had my car towed there even when they didn’t have availability and they looked at it as soon as they could. Found the issue right away and got it fixed, all while being transparent and honest about what was going on. Even before taking my car there I heard rave reviews about TJ and his team and happy to report the reviews are true! Will definitely be bringing my car back because of their amazing service!
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December 2023 by Ben Webb
They were able to get me the exact tires I wanted and swapped onto my wife’s van in an extremely timely manner during a very busy tire season!
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July 2023 by Tanya Hol
Extremely helpful! I got stuck in Smithers on my way to work in PR. My DEF system decided to trip up in my 2018 Chevy Colorado. OK Tire came to the rescue. I feel as though they are going above and beyond and am so thankful they have the knowledge to deal with 1/4 ton diesel trucks.Service: Exhaust
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March 2023 by Matt Macpherson
Great group of people to deal with. I recently had the transmission fail in my F-350 as I was heading home from work and luckily it happened in Smithers. They went above and beyond to fix my truck and get me back to work without missing a day. I can’t say enough good things about them. Highly recommend. 10/10 service.Services: Steering & suspension repair
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February 2023 by Al Ryles
Called these guys and within 20 minutes from the call I was back driving with a new tire mounted and installed
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November 2022 by Prodigal Plumbing LTD
Fantastic service! They go above and beyond. NCC is our go to shop. Highly recommend
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November 2022 by Martin Human
Customer service is top notch! Very knowledgeable and highly motivated to get your vehicle back on the road. Highly recommendServices: Engine repair
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October 2022 by Jessie G
Took the truck in for an early morning appointment on a Friday for them to "have a look" at the brakes system which was playing up. They went ahead and took it completely apart, landing us a bill of over $700 just in labour costs without any sort of conversation/consent. Instead, my partner received a call after it had been deconstructed, saying they couldn't do any fixes until Monday, and they wanted to keep it in the garage over the weekend to save them putting it back together again. We rely on this truck as we are travelling and living in the attached camper, so were looking at a choice of a) leave it there, get half the fixes done on Monday, shell out on accommodation costs for 3 days and then pay another garage to take it apart AGAIN and finish the fixes or b) put it back together, get it done some other time and effectively pay double the labour.While of course we are relieved to have the problem diagnosed after another two garages failed to find anything, we were shocked that they had gone ahead with more than $700 of work without so much as a conversation. If we had known how extensive the diagnostics alone were going to be we would have made other arrangements to ensure it could be dealt with in one go. We did try to negotiate with the manager bearing in mind we had thought the issue was way more minor, but were simply told something to the effect of "you asked us to diagnose it, that's how long it took the mechanics to do so". Putting us completely at their mercy.The people were lovely, but the lack of communication landed us with a much larger bill than we were willing to pay, bearing in mind nothing actually got fixed. Of course we had no choice but to pay in full since we literally live in it.
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July 2022 by Susannah W
Took the truck in for an early morning appointment on a Friday for them to "have a look" at the brakes system which was playing up. They went ahead and took it completely apart, landing us a bill of over $700 just in labour costs without any sort of conversation/consent. Instead, my partner received a call after it had been deconstructed, saying they couldn't do any fixes until Monday, and they wanted to keep it in the garage over the weekend to save them putting it back together again. We rely on this truck as we are travelling and living in the attached camper, so were looking at a choice of a) leave it there, get half the fixes done on Monday, shell out on accommodation costs for 3 days and then pay another garage to take it apart AGAIN and finish the fixes or b) put it back together, get it done some other time and effectively pay double the labour.While of course we are relieved to have the problem diagnosed after another two garages failed to find anything, we were shocked that they had gone ahead with more than $700 of work without so much as a conversation. If we had known how extensive the diagnostics alone were going to be we would have made other arrangements to ensure it could be dealt with in one go. We did try to negotiate with the manager bearing in mind we had thought the issue was way more minor, but were simply told something to the effect of "you asked us to diagnose it, that's how long it took the mechanics to do so". Putting us completely at their mercy.The people were lovely, but the lack of communication landed us with a much larger bill than we were willing to pay, bearing in mind nothing actually got fixed. Of course we had no choice but to pay in full since we literally live in it.
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July 2022 by Sue Maxwell
TJ provided excellent service. They quickly diagnosed the problem and went the extra mile to get parts.Service: General repairs & maintenance
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July 2022 by Kailene Landrie
Friendly and knowlegable staff. Good products. Great budget.
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March 2022 by Leo Bertin
A good experience. On time. On price. Good workmanship. Treated well. Very good.
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November 2021 by Michael Tobin Fiore
I'm not from Smithers but I got a flat in town, so I took a chance on the closest shop. I immediately got great service from John (counter) and Jake (tech). They took me in right away and plugged the tire in an hour. Extremely reasonable rate, and no fuss. It couldn't have been easier.Service: Tires
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November 2021 by Joey Smith
Great shop ordered a set of tires came in after two days only had taking 1:30 less to change over my winter tires to 35's nice tires amazing price super great fast service definitely go back and recommend this shop
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February 2020 by Greg Unbrokenhorse Tashoots
Great service and knowledgeable friendly staff.
