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November 2022 by xakmf
Branch has been good few times visited in person. The online support the app or get directed to is not always the best. Got a new credit card new number due to type of visa being discontinued. Called for info and told all pre payments i had set up would transfer to new card. Month later find that was a lie and now playing catch up and late fees.
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November 2022 by B Kelly
This bank does NOT care if people are getting scammed!The cashier was extremely rude and didn't want to discuss this. I was told to delete my proof so as an older person she also thinks I'm stupid. So glad I've never had to deal with this bank!Case in point....this very scam was on the global news station tonight and two woman there lost their savings over this.This bank is all about profit before people!
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November 2022 by Blue Seven
Helpful friendly staff
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November 2021 by Carlie Quinn
I love this branch! Always a pleasant experience. All the tellers are so lovely and accommodating. Huge shout out to Yvonne who helped me navigate issues with the call center people. She really made me feel important and looked after. You're always in good hands with Yvonne and her team!
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November 2020 by Lisa Reed
Find the ladies at the counter fantastic. Very accommodating. Love scotia smithers
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November 2019 by Larry B. Carlson
Good service thank you
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November 2018 by Timber Wolf
Of all the banks in Smithers that I have done business with, this one rates number one in customer service.
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November 2017 by Christie Mayall
Carey Pott works for RBC so I don't think it's cool that he rates the other banks!!