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December 2023 by Stephen Dykstra
Being generous with 2 stars just because it's a cool store. However, just recently I've decided to boycott the because the stupid door bell. If they don't want my business, good riddance. If they want customers, having to "ring for service" is not the way to do it. Will potentially come back IF they remove it.
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December 2023 by Rajit Mahey
I had a fantastic experience at The Source, Smithers, when purchasing my Apple Watch. The staff, especially Gurnoor Kaur, were incredibly professional and helpful. Gurnoor went above and beyond to assist me with everything I needed, making the whole process smooth and enjoyable. The manager was also exceptionally kind and helpful. I highly recommend this store for its outstanding service and knowledgeable staff!
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December 2023 by gurpreet kaur
Yesterday, I went to source for the Black Friday sale, the store was totally packed but the staff managed it so well, they all were so helpful, specially Gurnoor kaur, she was so detailed oriented with all the products she showed me, she was kind and helpful and of very friendly nature. I loved the experience as I’m tech savvy but that was smooth exper With her.
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December 2023 by Ramandeep Kaur
Thank you Gurnoor for helping out yesterday, i was so confused as to which watch would work for me better, i wouldn't have known if you weren't there. Thanks to all the wonderful staff at The Source for there wonderful customer service. Thanks again Gurnoor.
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December 2023 by Shivinder Saini
Hello everyone, im new to smithers and wanted to buy some gadgets for setting up my room, and of course black friday sale was on, my friends recommended me to go to The Source, and i must say, that was wonderful experience, i got what exactly i needed, thanks to Rachel and Gurnoor kaur and all the other staff for the wonderful customer service, highly recommend.
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December 2023 by manmeet singh
Good customer service specially by the girl named gurnoor! She was way too helpful
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December 2023 by Diane Pakka
First visit today...they have the door locked, need to be buzzed in, we didn't get buzzed in, another customer let us in.Then we try to get assistance to get a phone, first CSR points out the other CSR.She's very busy; half-hour later we give up waiting.We come back, same story, CSR won't buzz us, and a couple other guys ahead of us in. One of the guys is very annoyed.10 minutes this time to get assistance.What has been happening that a place that was once so friendly and had good service has declined to this new low?On the flip side -- my daughter was handling her new phone purchase on her own, the CSR put her at ease, so I added back a star for that courtesy.
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July 2023 by Michelle Beauregard
Went in with the intention of purchasing a laptop and was not served. I'll go elsewhere.
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February 2023 by LarrZz _
Duncan was very knowledgeable and helpful; he helped me find the perfect headphones and gaming keyboard! This place has great customer service and I highly recommend it for all your electronics needs!
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January 2023 by J D
Absolutely never special order anything from here. Come in 2 weeks past the ETA.
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November 2022 by Beatech gaming
Always great going to the source anywhere everyone's always happy and upbeat and it was super easy to fond the games i was looking for
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November 2022 by Jason F dos Santos
Hours of operation incorrect to what the internet says. According to "google" hours of operation
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November 2022 by cliff decoste
My wife and I Went into the Smithers store Saturday afternoon June 25/22. The store was basically empty, the store rep did not even acknowledge us , made no attempt to see if we needed assistance which we did! The sales rep was apparently too busy on her cell phone . Walked out , won’t be back! WAS going to purchase expensive headphones but I will take my 400 bucks elsewhere from now on .
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November 2022 by emma wilson
Today at the source I had the best costumer service I’ve ever experienced by a girl named Raven I think, she was caring, helpful and over all had a good vibe. This girl deserves a raise!
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November 2022 by Chelsea
Went in a few months ago to try and get a phone. Stood there for 20 minutes as they tried to verify my ID. They were all expired and I was told I just need to renew my health care card, and then it would work. So, that's what I did. I come back and am told that the health care card is not an accepted form of photo ID. Well.. that's pretty frustrating. Clearly the staff that spent all that time trying to verify my ID had no clue what they were talking about.
