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February 2024 by Lynn Gullason
Yes this was a horrible visit I saw the person making the coffee take the coffee filter smack it against the side of the inside of garbage can and then proceed to refill it with a new filter and coffee. I looked at her and ask her what she was doing she said she was going to rinse it. Procceed to use water to rinse garbage juice and brew coffee. I was distrusted especially during covid.
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February 2024 by june e
Very poor serviceThe bathroom was dirtyAlso, they charge more for gas. When I asked why, the girl that was working said because they can.She said her manager doesn't care.Would not recommend going there.
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September 2023 by Lucas Evanochko
Neat and clean, new station. Friendly staff
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April 2023 by wayne lavoie
First Nations owned always friendly staff, clean and best prices
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October 2022 by Michael Robinson
Had to give it something made me give it a star other wise I wouldn't and yeah never again slow and opens when ever the employe's want to open and close the store plus to busy talking to each instead of serving people
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October 2022 by C B
Didn't like the price of gas.
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July 2022 by John Brent
Very native oriented. The art is beautiful, and the building is too. The customer service, and store inventory however could use a little improvement.
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April 2022 by Katarina Chalifour
the lady with the short light brown hair that works here is horrible to all her customers. she yells at CHILDREN from EMCS and can not manage her anger problems. i have witnessed her on multiple occasions physically forcing kids out the door. i understand that when there is many people in the store it is hard to manage but yelling at customers does not help. i will never buy from this store again and i recommend to everyone else they do not.
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March 2022 by Frank Robinson
All you need in a gas bar, convenience store. Plus it has a Timmies.
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January 2022 by Crystal Gordon
Staff has always been wonderful, helpful, and friendly.
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December 2021 by Carter Dombrova
Just went in for a quick bite to eat at the attached tim hortons. Was standing in line, everyone social distancing, when the cashier of the Petro Canada walked over while on the phone and demanded I leave the store or, and I quote “Get on that side, you’re not allowed on this side”. When what I’m sure was a perplexed look agitated her even further, she followed her initial comments with “Get lost” spinning a quick about turn and returning to her register.After I left with my food, I noticed signs stating only 4 kids allowed in store at a time. I understand this location is frequented by our youth, but not only am I a full grown man on my way to work, I would hope she would not talk to my nephews or nieces in this manner. This really put me off, and in this day and age customer service is everything. Will not be returning for gas or snack, and will absolutely stand on “your side” to wait for my tims again.
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December 2020 by V
Terrible customer service from counter staff, specifically two older ladies. One lady thought I wasn’t native and was trying to steal no tax when all my personal informations in the system and I’m well known regular customer. I’ve been a regular customer since they opened and spent thousands of dollars at both the gas station and the Tim Hortons to get treated so terrible. Very rude and discriminating for loyal paying customer.
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December 2020 by Sue Cloutier
I have had nothing but great, friendly service at this Petro- Can. Both PetroCan's in Sooke are great. I would like to see a bit more dairy products like butter, dips and cheese. I do buy my milk and cream there.
