Sooke Home Hardware Building Centre is a local community store known for treating its staff well. While some customers have experienced frustrations, such as items not being available despite online listings and limited service hours, others appreciate the helpfulness of certain staff members, like Linda in the paint section. The store has a surprisingly good selection and is larger than it appears from the outside. However, there are concerns about some staff members lacking product knowledge and spending time chatting instead of assisting customers. Overall, it is a store that many prefer to support over traveling to other towns.