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March 2024 by Steven Ranger
They say collision & Glass but it's only automotive glass that they do
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March 2024 by sooke54
Wow! All the glowing reviews - not my experience!Came in for a damage repair estimate. Guy couldn't have acted less interested. It was like he was doing me a favour. Mentioned it to my wife, and she recalled a similar experience when she enquired about a repair. Sorry to bother you!
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January 2024 by Elizabeth Young
First time I went to West coast collision to get an estimate for a minor bumper dent. I was met by Tom who was polite and told me exactly where to get it done. Really appreciated his honesty. Will definitely use their business if again.
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December 2023 by Laine Camplair
I stopped in with no appointment today and had excellent service. My driver window is broken, and the guy working there (wish i got his name to praise) did a nice job on a temporary fix until i can actually have it properly fixed. My kids won't be cold driving, and my seat won't get wet from the rain. Very friendly, kind, professional, and welcoming. Highly recommend. Thank you so much for the help!
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November 2023 by Wendy Swanson
A bit of a wait but still excellent service! My new windshield is like there is nothing there at all...Thankyou also for the car wash and vacuum
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September 2023 by Lynn Hamilton
Nice guys. I got a quick appointment for an estimate and an appointment to have my car fixed in less than a week! They get you a rental car as there are no rental places out here.
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June 2023 by gorg gorg
Bad explanation and was not clear and honest about what he is going to do and how much I am going to pay before starting repairs the car.Service: Auto windshield replacement
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June 2023 by Jason King
Ted is amazing from West coast collision. Iinsurance wanted to bend my frame back after I got rear-ended even though it was a frame replacement. Frame replacement was 14 months away. Insurance didn't want to pay for my rental for that long. Ted told me he would not repair the frame due to it not being safe for me. He supplied insurance with documents that stated my frame could not be bent back. He got my truck to be a write-off. Even though he lost out on business and didn't get paid for the work he put in for me he still fought for me. Thank you very much Ted and West coast collision.I highly recommend using West coast collision for any insurance claims. You can no longer use a lawyer with vehicle insurance and they will try to bring you through the ringer. It's nice to have someone on your side.
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May 2023 by Beejay Tee
After waiting 2 months for a windshield replacement I showed up at 8 am Monday morning to drop my vehicle off for the day to be repaired. I live a half hour away and had arranged for a lift. When I arrived at the shop Nic told me that they did not have my windshield and I would have to come back. I will point out that in preperation for this appointment I had called last Friday afternoon and I talked to Nic and asked if everything was ready for my Monday appointment and he assured me everything was ready to go.... All EXCEPT the windshield. I won't be going back. 2 months lead time AND a reminder call and I still got burned.
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May 2023 by Debbie Smith
Great customer service
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March 2023 by sithon sithon
They were booked up for a month but they took the time to get me back on the road , for free. 15 minutes of their time and I appreciate it so much. I hope they enjoyed the coffee and muffins I sent.
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March 2023 by S H
Great customer service. Highly recommend.
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March 2023 by West Prime
Took my car in for some body and paint work. They were very professional and did a fantastic job. Will definitely be going back. Thanks to the whole crew! ?
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March 2023 by Anthony Emberton
Once again my expectations were exceeded by the talented repair team
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March 2023 by Irene Stoll
Great service excellent repair job, even detailed my car. Just smelled like new. Would highly recommend them.
