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March 2024 by Darcy Neal
I had great service today at the source . Kyleigh helped me find everything I needed..
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January 2024 by Vib Hlady
This morning I arrived at The Source store in a panic as my old computer could not download a program I desperately needed.Maddy was at the counter this morning and she was so helpfull with all her knowledge and experience.and went out of her way to manage and fix my computer problem, later in the process Dina joined in and everything got sorted out, and I was reminded times and time again to remember to come back if it did not solve the probe.A big thank you to the staff of the Souce in Sooke.
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November 2023 by Tawnya Moore
We had excellent customer service the day we went into the Source in Sooke. I was bringing my mother in law into the store to check out phone plans and to see if we could upgrade her plan with a plan that was more affordable and higher quality. Deena & Quinn stepped up their game and not only sold my mother in law a new phone & plan, but Deena offered me a deal I could not refuse & I automatically signed my wife and I up to the new phone plan right than and there. I felt as if I was fully and completely taken care of, all of my questions and concerns were dealt with professionally and thoroughly. We loved our experience so much that we went into the store again a couple days later and purchased a tablet through Deena. I would 100% recommend these guys if you are from Sooke. They've got your best interest in mind. Thanks again you guys for saving my family a ton of money and for your excellent customer service, we will see you soon.Tyler, Tawnya & MIL
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September 2023 by Michael W. Bodnar
Quin was awesome. He helped me move my $100 Telus plan over to a $40 Virgin plan. Highly recommend
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July 2023 by Allexys Peterson
My husband and got new phones and were very happy with Deena and Noel's service. They are knowledgeable friendly and professional I would recommend this store and these two employees for all your technology needs.
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July 2023 by Chris Forbes
Fantastic service. So glad we dealt with Noel at the Sooke store! Amazing experience
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June 2023 by Katie Geiger
Amazing!!!! I had the absolute best day yesterday when I went in to upgrade my phone. Not only did Noel do an incredible job with endless bursts of knowledge she was throwing my way, she got me such a great deal on my new phone. I could not be happier with my experience. Highly recommended if you’re looking to buy a new phone or upgrade your current one or anything in between.A great store with even better employees and manager. You’re all phenomenal!Thanks again ❤️
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June 2023 by Catherine Wyne
I was Shopping for ear buds, web site showed a variety available and included sales prices and the BCAA discount, which was not honored at the store ?. Had to spent $100. To get a $10. off Discount Via their own "sign up" program...
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June 2023 by Perky
The source is a great place for common electronics.Don't expect to find any speciality electronics here though.The staff are super helpful and friendly.
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May 2023 by Layne Percival
Maddi helped me upgrade my phone today and made the entire experience pleasant and painless.
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April 2023 by Clarisse van Rossum
It seems to me The Source is closed more than it is open as of late, which is slightly ironic, considering the name. Often I find myself walking past The Source while running errands, at Western Foods, Shoppers, or the Dollar Store and The Source is closed up, in spite of the hours posted on the door. When The Source is open, I have zero issue with the quality of service or the inventory, they have what I want, else I wouldn't stop by there. But yeah... not sure what the deal is. Maybe I'm just that unlucky that I stopped going on single, one-off, spontaneous trips to The Source. Perhaps once the staffing situation is sorted out I can take the hours posted on the door at face value, but until then, I either need to go into Sooke anyways (and an unexpected closed store won't bother me), or I won't bother going at all.
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March 2023 by Haylea Sessions
Quinn and Noël were incredibly helpful. Would recommend coming here for any tech needs.
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March 2023 by kim gregory
Noel and Maddie helped us upgrade our 2 daughter's phones yesterday. Both were extremely pleasant & attentive to our needs. Noel's knowledge and CS was above and beyond. It was super refreshing to have such excellent service from a young person. She made the visit stress free and enjoyable all while handling us plus others and training Maddie. We were super impressed! We'll always stop at Sooke Source first now! ?
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March 2023 by Chris Bragg
I was just buying an audio cord. The gentleman that help me was honest and knowledgeable. All the staff were very kind and respectful.
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March 2023 by Scott Hilderley
I recently upgraded my phone, as well as my wife's and son's to a model that was compatible to work with my son's blood monitoring system, the Dexcom G6. Noel and Maddi were extremely helpful and took the time to explain every available option as well as the best pricing for us. Noel was in the midst of training Maddi, and was equally patient with both of us. Noel was very knowledgable about every possible option, and she and Maddi both guided us through the setup of our new phones expertly. It was a very painless experience thanks to those two young ladies, and as a result I would highly recommend shopping there. I'll be back again soon.
