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March 2024 by Samuel Vincent
Very rude and disrespectful. Provided me a tow for 5km to the gas station and to help me put on a spare tire on my car.In less that 24hrs within 10 min of driving, my care tire had fell off while driving. Refused to help me as I called him back. My health and my life was on the line as his service is a liability and he did not put on my tire properly.I could have caused an accident and could have gotten hurt. He refused to help me and he was not interested in fixing his mistakes and left me stranded.I would not call or want any services from this company. I hope this reaches to other people to save them any stress or problems that his services are liable for. My car is now damaged and not drivable as he did not do a proper job.
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August 2023 by ROSINA ZIMMARO
Roger is my go to guy. Always there to unlock my truck when I constantly lock my keys in itThank you Roger
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July 2023 by Jasper Pryor
Would happily give no stars, the five star reviews are definitely fake. Crazily overpriced and had nothing useful to offer. I hope I never meet such a rude and disrespectful person again. I’d rather walk than ask this useless guy for help
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March 2023 by Everest Hughes
Quoted me $130 then charged $260But was able to come and pull me out pretty fast.
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March 2023 by Hardeep dhaliwal
Very happy with the service, today, they helped me out from the side of the highway while I ran out of gas…didnt have to deal with No BS would definitely recommend them as other companies turned me down
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March 2022 by Jenna Doucet
Terrible towing company, came within an hour of calling, was able to fix my vehicle within 5 minutes and then continued to talk about nothing relevant. Ended up charging me double then what he quoted. States there's no refunds and no reason as to the cost that's true. Terrible, awful, and horrible company.
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March 2022 by Nathanael Knight
You will not be disappointed if you use these guys Mitch is the best in the business.
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March 2022 by Rebecca Cynader
I will never use this company again. Roger was unresponsive and extremely difficult to get a hold of after our initial call, but worse than that he engaged in deceptive practices and he added surprise extra fees to the bill on delivery before he would release our vehicle.We called Roger to assist with towing our vehicle after an offroad breakdown, up a forest service road without cell service. Roger told us his hourly rate for the service, and we estimated the round trip might take around 5 or 6 hours to retrieve the vehicle as it would be a 2-3 hour drive in a regular vehicle (this timing is what another service estimated as well). Roger left at 2pm and promised to call us when he got back into cell service with our vehicle. Despite reaching out to him multiple times through texts and calls later that night and the following morning (which rang through before going to voicemail so we know he was back in cell service) Roger did not call us back until the following morning at 10am. He then claimed that it took over 13 hours to retrieve the vehicle (i.e. more than twice what we expected). Because he did not call us when he retrieved it, perhaps he felt he could assert whatever timing he wanted to.After Roger finally confirmed that he had retrieved the vehicle, he then went dark on us again for the rest of the day, not returning calls or confirming when he would deliver the vehicle to our mechanic's shop. When we were finally able to get a hold of him and coordinate the delivery (around 10pm that night), on arrival he announced several additional charges that we had not discussed in advance, and of course demanded payment for all charges immediately before releasing the vehicle. All told the price he wanted was by far the most expensive tow I have ever heard of.I found Roger untrustworthy and unreliable and I regret using his services. As noted above I will never use this company again and I strongly recommend that you don't either.Services: Special vehicle towing
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March 2022 by Alex Belan
Theyll come tow youre vehicle but wont give you a ride when youre stuck in the middle of no where
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March 2022 by Alec Page
Anyone claiming these guys aren’t friendly was probably projecting their bad mood at being broken down in the first place. We were looking at spending the night stuck outside Pemberton when we got Roger’s number. He was there hours before we expected and got us sorted out immediately. The guy knows his stuff.
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March 2022 by Colin Gilbert
They refused to come jump a dead battery. Could tell right away when he answered the phone that he had no interest in doing anything.
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March 2022 by Drew Odenwald
Came to my vehicle unprepared to tow a 4WD vehicle which I stated the vehicle was in the initial phone call. Charged by the hour to screw around disconnecting the driveshaft to tow my truck which I did for him with his concerning lack of tools, meant I got insanely overcharged due to his incompetence. Rude upon initial phone call and meet up.Service: Car towing
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March 2022 by Chris Perrin
Got the job done, for less than I expected. Thank you so much!Service: Local hauling
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March 2022 by Scotty Forbes
Rip off
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March 2022 by Trace
Roger is very deceitful so be weary of the service. I’m convinced he pays for his reviews.I called him for assistance, he left his yard at 2:00pm. Arrived to help me by sticking a screwdriver between starter and solenoid at 2:34pm. Then we had small chat; and he left before 3pm. (We have time stamps of calls and picture of truck arriving.) We agreed on one hour (which includes the talking) as it’s exactly what it was plus gas.I tried calling him, and he told me he wasn’t willing to remove the extra hour which is unfair since he was literally there for less than 30minutes, including 25 minutes of small conversation he striked up, he is not a man of his word and also brought down the mood by complaining about coming out. If you deal with this company - make sure to get everything in writing.If I could rate 0 stars I would, as the business practice is sketchy and they’ll make a bad situation worse for you.
