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September 2024 by Justin Kehler
Friendly, knowledgeable and kind. Brought my vehicle in for a quick service found out parts I needed would be to expensive at the time and they did not charge me for the diagnosis. Strongly recommend and will be back when I can afford my part
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June 2024 by Bruce M
Awesome service and a reasonable price. Needed tailpipe work done so we stopped there to see if they could look at it. Had the work done in under 30 min and back on the road.
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February 2024 by Philip Stubbs
Answering machine, answering machine, ...
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September 2023 by Rap Boy Suave
Awful. My car left in worse shape and the initial problem was never fixed. Damn waste of near $2000. Avoid these damn scam artists at all costs.
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September 2023 by Average Canehdian
Shotty work done and problem not even fixed?
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August 2023 by Austin H.
At the end of June, I was having issues with my Suzuki so I brought it in. It looked and sounded as if the pulley on the power steering pump was loose and ready to fall off and my power steering fluid reservoir was vigorously bubbling. Another mechanic confirmed this for me but they couldn't get me in until August (ironic because that date has now well passed). So I pulled up, car pattering, and the mechanic looked at it immediately. I will give points where they're due, that was very appreciated. I told him what I thought was wrong with it but that he was the expert (which is why I was there). He agreed and told me to bring the car back the following Monday. The work done (the first time) was in a super reasonable time frame and I was ecstatic. I ended up "needing" a new power steering pump or at least I took him on his word that I did. Great reviews online and the guy works quick, I love that. $949.46 for the pump and fluid and labor, I was a-okay with that. He did make some side remarks about how he rarely has worked on Suzuki's which is something YOU DO NOT want to hear after a man has spent a week messing around on your car but if he fixed the problem, who cares.... he did not fix the problem. The exact pump and pulley was still shaking, if not worse. So I called them up and took it back within 2 days. When I got there this time, the mechanic tried to tell me that this was "supposed to wobble" and "normal". Now... I'm not a mechanic myself BUT I definitely know when someone is trying to spit in my face and tell me its raining. It's my damn car that I've driven for the past 5 years and it's never done this before but sure mate, normal. So I argued with him a little because it's unsafe to drive in this condition. He told me to leave it there and he would look at it again. NOW IS WHEN THE FUN BEGINS. We are now at June 30th 2023. I have already spend $950 and my car is nowhere near being fixed. From this point until I got my car back, there was absolutely NO communication between me and them... and not because of me. I gave them until July 10th until I made my first inquiry, I figured I'd give them some time and not pester them, they're busy. I called on July 10th for them to tell me THEY HAVEN'T EVEN LOOKED AT MY CAR. I call back on July 14th, no updates, cars still just chilling. I give them a FULL TWO WEEKS until July 28th, they still don't reach out to me. I called them three times that day and couldn't get ahold of a single person. I phoned back on August 1st (as they were closed the 29th - 31st) where I FINALLY got ahold of someone. They have my car up but didn't realize that they had to take the front end off (which also concerned me because they had already "fixed" my car prior). At this point, I'm genuinely angry and I think anyone would be too. August 2nd, they call me back saying that after looking at it, they need to replace the water pump. It's about $200 for the pump and if it fixed it... whatever. I think you can see where that is going. August 3rd, the big day is finally here! I'm told I can come pickup my car, finally. I go and pick it up on August 4th, the last interaction I've had with this nightmare of a situation. I go in August 4th and they charge me another $904.61 for everything they've done. All of this without my consent. Kept in the dark for everything. No communication. They had the pump on there, which okay, I agreed too. But they also went ahead and replaced my antifreeze and did an AC recharge, an extra $140 I didn't say yes too. I have all of the fluids necessary and would have said no. They charged me $480 in shop labor (which was a "deal" in her words) but it was all to fix something they were supposed to fix initially anyways. She did apologize to save face saying that it was her fault and I just agreed. And I wish they had fixed anything. But here I am, August 24, my car with the same initial pulley problem and now more. My acceleration
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April 2023 by Charlie Murdoch
I took in an older suburu outback that need some new brake lines fabricated. The original job was more complicated but they kept all the work within my budget even with the extra work that was needed. Very professional and honest mechanic!Services: Brakes
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January 2023 by John Kropp
Elliot Did an mazing job diagnosing my car.I was traveling through Trail on Holiday and he replaced my fuel pump and other stuff needed to get me and my family home safely. Many mechanics in the area wereon Holiday but he stepped up and took care of me right away. HE ALSO SAVED ME BIG BUCKS IN THE PROCESS AND WAS EXTREMELY PROFESSIONAL. I have put 500 miles on my truck since and my truck is running great.I highly recommend this place.
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January 2023 by John
Elliot Did an mazing job diagnosing my car.I was traveling through Trail on Holiday and he replaced my fuel pump and other stuff needed to get me and my family home safely. Many mechanics in the area wereon Holiday but he stepped up and took care of me right away. HE ALSO SAVED ME BIG BUCKS IN THE PROCESS AND WAS EXTREMELY PROFESSIONAL. I have put 500 miles on my truck since and my truck is running great.I highly recommend this place.
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October 2022 by Mark Steeves
Great shop run by very knowledgeable technicians.Services: Brake service & repair
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August 2022 by OluFemi Aromolaran
Very bad experience. Awfull customer service. He replaced my muffler and got bad within 4 weeks. No empathy when I told him that his bad service caused my family to be stranded on the highway.Service: Exhaust
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July 2022 by Gilda Strand
Friendly, helpful family business. Felt like old-school auto service.
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June 2022 by Peter & Paula Makortoff
Had our 2015 Chevy Trax Serviced and inspected last week. Excellent communication and Service at a very reasonalbe price.Will recommend this place to others.Services: Oil change
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November 2021 by Josie LeBrock
Great Service !!!
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November 2021 by Frank Rivest
THIS IS THE PLACE!When the GMC dealership tried to royally rip me off on a water pump for my 07 Yukon I looked around for shop nearby who could do the job for a reasonable price. Was I ever glad I found Minute Muffler & Brakes! I usually do my own repairs so I know it's done right and to save some money, but my tools were packed away deep in my trailer as we were moving across the country. They really came through for us and I wouldn't hesitate bringing any of my vehicles here for repairs again. Breakdowns are usually costly, but compared to the competition this place really shines. Highly recommend giving them a call before wasting your time and money elsewhere.Thanks again for helping us out on such short notice! We made it the rest of the way to Victoria without any issue
