Didnt end up using their services but they tried really hard to make it work on our tight timeline since we were just passing through and had a noise. Was able to get in elsewhere even sooner but the customer service here is obviously high quality.
November 2021
They know their cars and can always get parts. Also... they'll tell you not to bother when you don't need a part, or when it's not worth the repair. That can be refreshing.