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November 2024 by Sara Cheng
Literally holds the dumbest and most inconsiderate workers ever. They threw my drink and bag out which I PAYED for thinking it was garbage without even asking if it was mine while I was in the changing rooms (it was late so I was basically the only person there at the time) and they payed us back with a PAPER bag which was way worse than the bag they threw out ??
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November 2024 by Julia C
So rude. 835, knocking thr dresser door saying " can you be quick, we r closing"
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November 2023 by Adv Pawan Kr
Staff is good
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October 2023 by Brijesh Singh
Good clothes at cool discounted prices...enjoy the sale here !
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August 2023 by Nippu Dhaliwal
Today i went to ardene store i was very much disappointed becoz behaviour of manager was not good as wanted by a customer it was super frustrating as i didn’t like the attitude of the manager XD
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May 2023 by Ridhima Sharma
Visited easter monday, staff is very helpful plus lot of good stuff with amazing deals ?
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September 2022 by Simmy Sidhu
I am very disappointed with this location. I had come 25 minutes before close. And the staff member working didn’t allow me to come in since they were closing early because of less staff which is understandable. However then when a white couple walk in she let them in. I am a Punjabi women which apparently means I am not allowed in? It was straight racism and just bad customer service.
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April 2022 by Kim Chan
Update: I visited again and had a much better experience. The employees were helpful, and change rooms were unlocked. I'm changing my rating. I have also found great deals and great selection at this location!I found some great buys in their clearance but it didn't do me any good since I couldn't try them on. Fitting rooms are locked and no employees to help. One walked up like she was going to open one for me, then she just kept walking right past me and into the back room. Ardene, if you can't assign a fitting room attendant to stay in the area and open the doors, then just leave them unlocked! While you save in avoiding shoplifting, you are losing more in potential sales!
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January 2022 by Anthony Ahamed
Very rude staff, except for one helpful person. They sound offended when you ask them for help.
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January 2022 by Tamara Ashe
Super rude staff, asked for help and didn’t even look up when I asked for help. Acting like I was a burden to her.
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January 2022 by Raman Aujla
Great Customer Service
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December 2021 by Cindy Ismail
I personally do enjoy shopping at Ardene. I've shopped in various locations and haven't encountered any problems or any major concerns regarding my visits. I was visiting the Ardenes at the Tsawwassen location for the first time. The staff was minimal, which is understandable, helpful and kind. It's the MANAGER that made my visit TERRIBLE! As I'm browsing the shoe section of the store, I noticed that the manager is re-arranging some shoes previously on the wall and on to a tower. The shoes that I wanted to purchase were on the tower, and noticed that the shoes she had put on to the tower was under a 30%off sign(was originally under the 50%off sign)so just to make sure I decided to kindly ask the manager. She rudely smurks at me, pointed to the sign on the top wall and said "Did you read the sign!". She then rolled her eyes and headed off. Wow! I couldn't believe her attitude towards a paying-customer , this is a manager for the Ardene company?. I put away the shoes due to that horrible interaction and decided to have a glance at the clearance racks. As I'm browsing through the racks the manager keeps her eyes on me, annoyingly approaches me about 6 times "Do you need help with something?". The last thing I will ever ask is for her "help", she's the one that could use some help in the customer service and leadership department. Thankfully the girls in the store were helpful and didn't harass me during my visit unlike their careless manager. Didn't see a name tag on that women but she's a husky, Nigerian women.
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December 2021 by Anonymous “faithandbeauty”
I don’t normally write negative reviews, but I thought I really should about this store. I’m not trying to be mean but if I could write zero stars I would. The staff never greet you and it’s very tough finding someone to help you, the manager is rude and confrontational.. I personally work in retail myself and this is no way to treat customers! I will never come back to this location again.
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December 2020 by Ari A
If I could rate this zero stars you better believe it(very rude lady )will judge how to wear your masks. If you don’t want to be judge with mask wearing I highly recommend you try another location I will never be returning here.
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November 2019 by Michael Doward
Horrible customer service not very proper etiquette when dealing with people representing a company. After looking at the reviews it's clear the manager has no skills on dealing with people or staff with her quasi normal behaviour ! Beware she has security on speed dial if she can't handle dealing with you !
