MAC Cosmetics at Tsawwassen Mills offers a positive shopping experience with friendly and helpful staff. Customers have praised the store for its excellent customer service, with employees like Rose, Hasna, and Leeann going above and beyond to assist with product selection and color matching. One customer shared how a staff member identified the perfect shade based on their previous favorite, highlighting the staff’s product knowledge and dedication. Others appreciated the patience and professionalism of the team, especially when trying multiple lipstick shades or choosing products suitable for their skin type and desired look. Despite some negative reviews about customer entitlement and rudeness, many shoppers have experienced courteous treatment, noting that staff members are attentive even when busy. The staff’s attitude and willingness to help have been consistently praised, creating a welcoming environment. Overall, the store is highly recommended for its helpful staff and quality service, with many customers returning for their makeup needs. The team’s hard work and customer care stand out, making MAC Cosmetics at Tsawwassen Mills a trusted destination for makeup enthusiasts.
I wanted to leave a review for such a great experience I had today! I’m visiting from out of town, and came in and had a colour analysis. The team was so helpful and kind! I came in just to look around, and got a perfect shade match. They were all very knowledgeable and really nice. Thank you again MAC team!
July 2026
Best store!!! Staff is so helpful and I’ve never had a bad experience here! Best store in the lower mainland ❤❤❤
July 2026
Staff were very friendly, knowledgeable and vertigo efficient. Helped me find some new products. Absolutely love my new lip gloss that was recommended.
