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March 2024 by Nick Siddall
They sold my daughter missmatch sized trucks and wont return them. What happened to skate shops helping kids skate rather than making it harder for them? I could tell nobody i talked to on the phone knew jack about skateboarding or cared.
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January 2024 by Dorothy Chiong
Unfortunate that there was no common sense exercised by the cashier who sold my brother the gifts he purchased for us. We drove an hour to exchange a couple items that were the wrong size, only to find out that they were final sale, yet he was still given gift receipts for them. Not sure how that makes sense but there should be proper training so that something like this is not missed.
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January 2024 by Terry Reyn
How many stores house an actual skate park?! It’s more fun than a church picnic, but far less filling. West 49 combines practical activity with a healthy dose of retail ennui. Whether you skate or simply injure yourself, it’s a worthwhile stop in an otherwise never-ending mall walk. The staff are pretty good and the prices on par with whatever on par means. Great selection of boards, trucks, skate wear and safety equipment. I feel right at home in this helmet. And I don’t skate.
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January 2024 by farooq azam
Nice selection for mens. More for the casual/skate crowd. They even have a skate park at the back of the store! I haven't tried it, but it's certainly a unique idea
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January 2024 by Susie Bang
Skateparrkkkkkk
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October 2023 by R an A Ac an Ar
Wicked
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August 2023 by laura loubier
Bought my kids some scooters today and the staff were so wonderful. They put them together and gave them tips in the skate park. They were very patient and attentive.
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August 2023 by Jonathan C
When ( fingers ? crossed ) they reopen the skatepark , include BMX if they rocking plegs and plastic pedals. Let's be inclusive for reals , no buddy cares about ? 's though
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July 2023 by Kareem El-Hommosani
Awesome place, awesome, crew, Great help from Kriti and Jasmeet!
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January 2023 by Dan Johnston
Left the below review 3 yrs ago and because we are local to the store assumed that these reviews and acknowldgements actually make a difference. Not so ..Just went through a similar situation AGAIN!!.The store states exchange only and that is exactly what we wanted to do within timeframe as again a shirt didnt fit ...and yet again its like launching the space shuttle to exchange items here ...this happened today with the assistant MANAGER !! lolshame on me for going back knowing this store is supect to terrible service policiesbeware of the allure of cheap sales gimmicks and terrible serviceTerrible customer service.My 9 year old son received some clothes for his birthday from this store and we were simply looking to exchange for something else and NOT a refund. We had the gift receipt as well however the clerk pointed out that we were beyond the allowable time for them to provide an in store credit or exchange or in short ...."service" at all ...for a gift ? Really surprised at the "retailer focused" policy and how their philosophy seems to lacks any service toward the customer at all ! Gee where will I ever find another store that sells hoodies? My Goodness. Whats worse is I sent in a complaint that went unanswered and unacknowledged. Would imagine this may get noticed ?Beware of West 49 retail policies (as well as Urban Kids) as they do not do refunds and ONLY exchange within 15 days of purchase..American Eagle, Old Navy, Gap here I come...
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December 2022 by Wesley Fleming
There’s a lot of anticipation of the indoor skatepark opening again. Please please re-open
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May 2022 by Bakerview Landscaping
Love the clothing from here and good pricing, however troubles me that the desk doesn’t have $15 change to deal with a cash transaction in the middle of the day; hard to deal with customers with the intention of purchasing if you don’t have the things needed.. walked away and did not purchase unfortunately.
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April 2022 by Jarrel Joson
Pretty good store to get clothing, skateboard parts, some decent scooters and a big skate park. The staff are friendly and helpful too. The only reason why I’m rating this 4/5 stars is because the skatepark is going to open in June 2022 which is a while from now. Otherwise this is still a good skate store to go to in Tswassen.
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April 2022 by Michael Baxter
I left disappointed.They have a table full of Zoo York jeans with a big $15 sign, but after spending time shopping and trying things on I was told my jeans were $40 unless I buy two pairs.Wasted my time. Some other clothes had signs that actually say 2 for $30..Also, a button flew off of a pair of jeans when I was trying them on... the last pair in my size of that colour of course.They tried to offer me 10% off of the $40 but I walked out empty handed and unhappy with my experience.
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January 2022 by Rico6227
Fast service great selection
