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November 2023 by Dynamite
I purchased a few items from here, and I wanted to return them because they were different from what I was looking for. I had the tags on everything, and nothing was used... I returned a blanket, a pillow in the plastic, and a hair dryer. I had taken the hair dryer out of the box to turn it on and it was not the blow pressure I was looking for. They would not let me return this..... She took my receipt and took a copy of the receipt, giving me the copy paper.... I noticed a few days later I missed an item and brought it back; it was a pair of bag shorts that had yet to be opened, and the tag was still on. The lady at the front desk said she could not read the numbers, so I could not return them... I looked at the receipt.... You could read the numbers, and she said I remember this return being done your over the 30 days even though I was just in there and she remebered me returning the other items literally a few days ago.So not only did they not let me return everything, but they were rude and sketchy about it. DO NOT SHOP HERE UNLESS YOU DONT EVER RETURN THINGS BECAUSE THEY ARE A NIGHTMARE TO DEAL WITH. I WILL NOT SHOP HERE AGAIN. I spent hundreds in this store over the years working in the area, and I can not believe how poor the customer service is when it comes to returns. BE WARNED! Customer service is when it comes to returns.
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May 2023 by Shawn Davey
She didn’t make they appointment for an extra hour and when she called was no help for my plugged ear and just told me to go get checked at the doctors office. Waste a time for me.
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December 2022 by Anony Moose
Store and it's employees have shown incredible integrity through the most difficult times!
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December 2022 by Karen Mckirdy
Friendly helpful staff, decent selection for a small town
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December 2021 by Charish Tihms
The staff that works at the front of the store are GREAT! They have gotten in alot of groceries to help with the failure of the grocery store. I find more groceries here than IGA. Thank you for everything you have done IDA. It's very appreciated ❤️
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December 2021 by Klaus Verheiden
staff is meh with the exception of the pharmacy manager and store assistant manager, the food here is at the very least 10 cents cheaper than the grocery store though
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December 2021 by Carol Lorraine
Well stocked and friendly staff
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December 2020 by Kristy T
Really pleasant little store with a little bit of everything. Kudos to whoever does the ordering because the home decor is cute, very in and well priced compared to most other little stores that charge an arm and leg, I'd be surprised if what ever you're looking for isn't there from toothpaste to hiking backpacks. Will visit this place any time I come through Valemount. Well done ladies! (and/or gentlemen)
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December 2020 by Gucci Berri
Great experience with staff. I was here for several weeks for work and the staff at the front and the Pharmacy took great care of myself and some prescriptions I had transferred
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December 2020 by Cathy Greenhough
Nice staff and a few great household accessories.
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December 2019 by freddie darragh
Terrible customer service I live in town but I would rather die than get my medicine from somewhere that they acuse me of shop lifting on days I’m not there I Had to let my uncle die because I refuse to shop there
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December 2019 by Laura Keil
Good selection and accommodating, helpful staff!
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December 2019 by Lee Kebum
No just no
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December 2017 by Zachery Peters
Unprofessional staff and just not a good place. Just ask the locals its sad how bad this pharmacy really is. Everything here from long prescription fill wait times to entitled employees standing around waiting for you to leave.Update: a friend whent in to pickup an order she left the night before and was told that she had placed no such order thank god it wasnt a precription they lost but still highly unproffesional