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March 2024 by Alex Surnov
Great store. Sahil performed an absolutely brilliant customer service. Thank you
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December 2023 by Paris S
Very rude staff.If they don’t like their job, they shouldn’t work in customer service.Just purchased an item and almost immediately changed my mind… they would not allow me to return the item. :/
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December 2023 by Shadi Safavieh
Worst experience everAlthough I bought lots of items as gifts, I wanted to return them because they were low quality. they didn't return them as refundable itemsand they gave me store credit instead, which I think it's not fair. It's professional to mention or highlight this kind of weird policy when customers purchase.This is not a service I expected from Hugo boss.
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December 2023 by k “KB” B
Was really busy and took a bit of time to get someone to help us but once we did service was excellent !! He went above and beyond to make sure we were happy with everything we got . Quality of clothing is excellent and so stylish ! Worth every $$$. Only down side was they had no black dress pants and black belts. Both sold out so those 2 items had to get somewhere else . It is a bit pricey even with any sale price though but quality of clothing is very nice so if it’s a special occasion you definitely over look the price to a certain point . But is a good store . I would recommend it.
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November 2023 by phung pham
Very nice selection of men's suits and good sales too. The staff was very helpful. Quality of the garments are very high. Above average prices for suits but they are made to last.
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October 2023 by Harkrishan Singh Brar
Great collection and service, Jovan helped me find the trousers and shirts with all the clothing care information to keep the clothes safe. Thank you Jovan and keep it up with good work.
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August 2023 by Alireza Yarveisi
Always a good experience at this store. The staff are quite helpful, store manager is so caring and informative in terms of customer support and product info. I had an interaction with a nice and professional staff whose name was Harmen (if I’m not mistaken), she went above and beyond and not only helped my purchase but also helped to steam two dress shirts that I had purchased all with smile and willingness to help.
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July 2023 by Sean Gill
Abby is amazing. The boss put let has good prices and great selection.
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June 2023 by Maya Gal
Cameron was AMAZING! very kind, patient, and gave us really helpful advise. Prices were really good and the suit we bought fit fantastic. Really good purchase, really great service. Would def recommend!
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June 2023 by keena Li
Oli’s service is so good that I have to leave this review for her. She is very welcoming and patience. She provided the service more than I expected. I highly recommend her.
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June 2023 by Joost Maltha
Pretty big store with helpful personnel.
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June 2023 by Sebastian Hernandez
Personally.. i like the slection here more than the one on Pacific; variety and larger selection of styles/options.The sales staff was rather intense though... consistently felt a pressure that any corner I turned on, one of them would pop up to surprise me and try and delegate me around the store. Also saw of them jsut bicker among each other.Could have just been my experience but not often i get the feeling of 'damn i just want to get out of here now'
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April 2023 by Kevin Soo
Too many people. There's a Chinese shopper performing WhatsApp conference call with someone in China that wants to buy clothes from this shop. She's so loud and no one stopped her. I wanted to buy some clothes but decided not to. That person should have been kicked out of the shop.
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April 2023 by Ram Kas
Bought some clothing there that I am happy with, staff are friendly and not pushy, and say what on sale, it’s hard to find new items there maybe none as they are older designs not updated as much, size small and medium it’s hard to find there! Over all I visit when there to check it out anyway!
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February 2023 by Danica Pazcoguin
The overall experience was horrible, after shopping and spending $5200 in the store. The lady at the cashier squeeze all the items we bought in 4 paper bags. Bags was almost breaking apart and overflowing, and all we are asking for was consideration for extra bags, you would think that after spending so much at this store all we got was a overflowing ripped paper bag and an attitude from the manager, yet other customer who was only buying 1-2 items were getting 1 bag each yet for us who bought more than 50+ items, all expensive clothes were squeezed in only 4 bags that ended up ripping apart as we walk towards the parking lot as it was too heavy. This experience has ruined our holiday. You would think that someone whose ranking is a manager would have better handling and customer service skills. Hopefully, this feedback can help improve the performance of the store. I have never experienced such a bad customer service in such a supposed to be high class store.
