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February 2024 by Amy Wilson
Great shop. Amazing service. Super happy to have a unique piece of furniture.
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February 2024 by Josie H.
I love Briers, they have excellent customer service and are a pleasure to deal with. I bought one of their lift beds which required a bit of an adustment and Aman fixed it to perfection. Thank you!
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October 2023 by Ashley Chen
We love our purchases from Briers! Special thanks to David from Briers Warehouse for his outstanding service and making us feel appreciated and valued. He's a gem!
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October 2023 by Phoenix Lam
Excellent customer service. Cherie and Missy are a dream to work with. Well made products (also made local) and excellent price point for customized furniture.
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August 2023 by Dan
What a fantastic little store! We purchased a table and chairs after a really disappointing experience from one of the other furniture stores on the Granville Rise. We couldn't have been happier with the service we received from Nicole to place an order and from Cherie when we needed some help after the table was delivered with a bit of damage (things happen, nobody's fault - it was exchanged hassle free with an undamaged table less than 1 week later). We also really appreciate the delivery estimates being accurate - our table was ordered in March but on backorder and it arrived in mid July, just like we were told! I'd look here first before I shop anywhere else in Vancouver.
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August 2023 by Derek Brouwer
I can't in good conscience give them anything less than 5 stars, as they truly went above and beyond.I bought a made to order couch from them initially, but even after measuring openings before hand when the couch arrived it was about 1 inch too big, and forcing it wasn't an option.They didn't charge me anything (not for the couch or delivery) and offered to get me a new couch, which I accepted. I ended up getting sectionals which were a bit more pricey (I only paid the difference), and then they delivered those when they were ready.It would have been way more stressful to get a couch if it wasn't for all the support I received from all the great people working here. Very thankful, and can't recommend them enough.P.S. they also offered to loan me a couch after my first couch, while I waited for the next couch to be ready. I didn't take the offer, but have faith it would have been a nice couch if I had.
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April 2023 by Jared Barney
We are thrilled and thoroughly satisfied with the couch we purchased through Briers! Brendan was a fantastic salesperson to work with, making the experience entertaining with a genuine personal touch. The couch itself is top quality and feels like it’s going to last as long as we could want it to. Cushions are thick and supportive but soft and inviting. We’d buy through Briers again, no hesitation.
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April 2023 by Natasha Little
Very happy with my new sofa that arrived today. The whole experience at Briers was smooth and enjoyable. Brendon was a delight to work with. He is patient, knowledgeable and made the whole experience fun!
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February 2023 by Janine Krikler
Briers is an amazing store run by considerate kind and attentive people. I have shopped there on more than one occasion. Recently I had a problem and David got right on it. He was determined to find a solution and he did. Nothing was too much trouble as he literally contacted people around the world to make things right… at the same time giving me constant updates.The results speak for themselves and I can’t wait to go back and shop again.
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January 2023 by Jeff Y.
I have never gone in to a furniture store and been treated so well and the prices are very reasonable I love the Brier..
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January 2023 by Brittany
We love our custom sectional from Briers! Cherie and Missy were helpful in the store--giving us tips on space planning for our room and picking out our fabrics. Ordering was simple, and we were kept up to date as our sectional was being made (it even arrived early)! When the sectional arrived, there was a tiny fabric defect. I was really anxious about reaching out to customer service because I knew the issue was so small, but I'm so glad I did because Dave was easy to work with and got our sectional done right and returned to us quickly. Service scheduling was practically on-demand or next-day. Kudos to the Briers team!
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January 2023 by Roxana Maralia
I purchased an amazing storage bed that was delivered and assembled by the Brier’s team. We soon moved and asked for the service of disassemble/transfer/assemble. I was in contact with David that was so accommodating and arranged everything for me. Day off, everything went smoothly and the team sent I know one of them was Aman, was great with communication and the pair worked so fast and everything was done great. Thank you so much for the great service and ease of process during a crazy time moving homes!
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January 2023 by Angela Lee
I love my new extendable table and 6 chairs. Modern look and very comfortable at an affordable price. The installation and delivery went easily and smoothly. One of the chairs which I installed myself was wobbly. I emailed briers & the next day they contacted me & offered to come to my home right away. Dave fixed the chair in 7 minutes. Great product and customer service too. I recommend Briers.
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December 2022 by Stephanie Fung
What a lovely surprise to stumble upon while in Vancouver - I found both the perfect couch and reading chair. Brandon was super welcoming and very helpful, both in-store and via email follow-up to sort out shipping to our remote location. Great customer service that made furniture shopping a pleasurable experience!
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December 2022 by yipstertube
This was an amazing gem we stumbled on while on vacation! Cherie was awesome in explaining all of our options! The details involved in getting to the ordering stage were so appreciated! We ordered it out of province and were so impressed with timely arrival of our beautiful sectional! Would order again and am busy telling friends about them!
