Chairlines is a business specializing in ergonomic chairs and office equipment. Customer service is frequently described as friendly, helpful, accommodating, and excellent, with no pressure to buy. Staff provide attentive instruction on chair use, sitting posture, height, and desk options. The business offers customization, with chairs made to personal height and width specifications for optimal support. Customers can also customize chair color and material. Aside from chairs, they offer other ergonomic items like desk raisers, footstools, and keyboards. Appointments are required to view the shop. They provide demo chairs to try before purchasing. Delivery service includes fully assembled chairs. While items are described as pricey, customers report they are worth every dollar spent, with many noting significant improvements in comfort and diminished back pain. The experience can vary a little depending on who you talk to at the shop.