Chairlines

Most Recent Comments

• September 2023 by Amal EL-Naggar
  Very professional and kind staff, helped me to find and try my ergonomic stuff.
• August 2023 by sylvie green
  Be prepared to call for an appointment to view the showroom, but the staff were very helpful.
• August 2023 by Henry M
  Friendly and helpful customer service, with no pressure to buy. Varies a little bit though depending on who you talk to at the shop
• April 2023 by Catharine McLaren
  I needed a replacement part and was DELIGHTED with the response when calling Chairlines. Jenna, most attentive. Customer Service was great. Many Thanks
• April 2023 by TheRealM
  Got a really nice chair here courtesy of icbc. They customize chairs for your personal needs that's made to your height and width specifications so you get the optimal support from a chair. Aside from chairs they also have a lot of other ergonomical items like desk raisers, footstools, keyboard and mice all gear towards ergonomic comfort for when you're in the office, or just at home working. Great place to check out and get stuff. The items I'll be it pricey, but definitely worth it! People there are very friendly and very accommodating. Appointments are required to go view their shop, so make one either on their website or by phone. Check out their site for other cool things! Also, for chairs you can customize color as well as material that it's made from. Color customizing is free, but material change is an additional cost.
• December 2022 by Jason Harrison
  Bought two chairs separately, for two of my kids. Took one from the show room and was happy with it that we wanted to purchase another, but couldn't find my copies of the sales reciept. A quick phone call and a new quote was sent to my email for approval. A few days later the chair arrived at my condo building fully assembled and ready for child #2 to use!
• December 2022 by Sheldon George
  We demoed the SpinaliS chairs for two weeks and decided to purchase two of them. We were allowed to keep the demo chairs until our custom ordered SpinaliS chairs came in a few weeks later. The staff at Chairlines were excellent! They gave instruction on how to use the chairs, sitting posture, sitting height, standing versus sitting and even demoed a couple of different desk options. We ended up purchasing a riser for both of our laptops, which has made a huge difference in our sitting posture. Our suffering from back pain has almost diminished and it’s only been a little over a month. It was worth every dollar spent coming to Chairlines!
• December 2022 by Chui
  If u r like me, hoping to have good advice. You will be disappointed. You better off buy it from the supplier directly because they have good testing period and return policy. I spent over $1K on my chair and wished that i had ordered it directly from the supplier. Do your research! I didn’t have time to do it and relied upon Chairlines to give me advice. My advice: Make sure u deal with a supplier with good return policy and testing period.
• December 2022 by Stephanie van Willigenburg
  I have purchased from here more than once, and the staff are always incredibly helpful. When I described what I was looking for they suggested a variety of chairs to test including trying at a desk for a more realistic experience. In the end I chose a chair very different from what I had thought and I couldn't be happier! Thank you so much!
• December 2022 by AtotheZ ZtotheA
  We're very disappointed with their customer care. It took a long time to place the order and we double checked the timeline, with an expected delivery date of late December. Now, on January 7 they tell us it'll be in February. Asking for $75 to use a demo top. Ridiculous customer care. I'm so glad we only ordered one and going with Fully for our other desks.
• December 2022 by Naomi Galinski
  I got my entire ergonomic home office set up from Chairlines. One of the big bonuses of this place is that you can test out the furniture before buying them. Their selection with optional customizations, knowledgable employees, and quality service make them my go-to place to office furniture.
• December 2022 by Dennis Wiginton
  I am very satisfied with the new office desk chair purchased from Chairlines. The staff member, Mary, who assisted in the selection was very knowledgeable, courteous and patient. She explained the many features and guided me gently in making the correct choices of features that would suit me best. The chair was adapted and ready for pick up at the scheduled time. I am confident in the promise that any problem I experience will be addressed. There have been no problems.Thank you very much.
• December 2022 by Colette Dubois
  Huge selection, every kind of ergonomics you can imagine. I found everything I'd been looking for for YEARS. Staff was very helpful. Highly recommend.
• December 2022 by Megan Nicholls
  Bought a chair, armrest, keyboard and mouse for my WFH setup from this team recently. Wish I had thought of them before buying a standing desk elsewhere. They are v knowledgeable and the showroom is great for trying things out. Their return / exchange policy is good too! Jenna and Mary are so sweet and patient, I had a billion questions but they answered them all with grace. Only thing I would say is (like any shopping experience) make sure you double check the details on your order and product when you pick up / receive it. There are a lot of options on some of the products and it's an investment so make sure you get all the details right and ask lots of questions if you're not sure. Also there have been shipping delays lately (no fault of Chairlines, it's across the board) so be patient for your purchase to come in - the wait will be worth it! I would recommend this store to anyone for sure. My WFH setup is now super sweet, plus the pieces (eg chair) are really good quality, so I don't think I will need to go back there for a while for my WFH-setup, but I will be back soon probably to upgrade my office-office :D.
• October 2022 by Vincent L.
  As I'm sinking into my new ergonomic chair typing this review after a 6 hour round trip of non-stop driving, I'm thinking to myself: "this is worth it."All my life, I've settled for less--choosing cheap "gaming" chairs or office chairs from Amazon. I've tried to make the chairs more comfortable by buying seat cushions. All of it results in a sore back and behind.This must change. I have a desk job sitting at a computer for a good chunk of the day. I cannot settle for this. I must invest, for my comfort and for my back/behind! I went and tried out various chairs in a local furniture store and settled on a particular brand and model that I enjoyed. But their asking price was absolutely bonkers!As it turns out... after some significant research, I can get it for a steep discount across the border. So I reached out to Chairlines who has a significant online presence, a location relatively close to the border (screw the shipping fees, I rather drive), and the make/model that I want.They were quick to reach back out (even when I missed the initial message, sorry Katya!), help create the custom order with the exact specs I wanted (beyond their website offering), and handle the arrangements. They said 6-8 weeks.To my surprise, I received an email 3 weeks later (a few days ago from this review) that my order was ready for pick-up! 3 hours later, I'm parked in front of the Langley branch of Chairlines trying to fit this huge chair in the back of my tiny car. Fortunately, one of the staff members (Mary, thanks!) helped wrestle the chair into my car like a oversized jigsaw puzzle.And now, I'm here... about to fall asleep feeling deep satisfaction over the whole journey. Thanks Mary!