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February 2024 by Anh Pham
Worst service
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February 2024 by Brian Q
ATM not open after hours
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January 2024 by C G
Simplii customer here. ATM jammed and didn't spit back out the bills or credit my account correctly. Branch staff said they'd look into it, but haven't heard any updates from the branch staff and can't call in or get them to return my messages.Called Simplii and they resolved it immediately. Take your banking out of CIBC because they don't care!
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October 2023 by Ralph Aquino
Kudos goes out to one of the bank’s Financial Services Representative, Mr. Owais Khan, who helped me out all the way in my account inquiries and change. I would highly recommend him and hopefully become my account adviser and laud CIBC for having an adviser like him.
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September 2023 by o maeda
It’s a good place if you dont do the usual bank stuff at here, so basically this branch is anything but bank.
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September 2023 by Alex
This 4th world nation is so poor it can't even dispense more than 400 Canadian pesos at ATM !? Criminals
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July 2023 by Amane Hall
Unprofessional, useless, and utterly disappointing customer service by Sheela. I don’t even know why this branch exists, because they could not help us, and they kept trying to make us call the different departments even though we already called them. DO NOT go to this branch, go to the Kingsway branch because they were able to help us.
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July 2023 by Chen Achilles (AC)
Really bad service, they just wanna wait for the day off, not willing to help customers.
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March 2023 by taniya dehghani
Our money is blocked in this branch and they weren’t helpful at all! We have been to this branch so many times for releasing our money but they didn’t help! The’ve been tossing us around to call other departments while it was their responsibility to call them! They don’t even know how the procedures work in the banking system!Now they don’t reply to calls or emails! We’ve been struggling with this issue since August, almost 7 months!!!!! Our money has been blocked for 7 months and they are not following up internally to help us releasing it!!!
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February 2023 by John Quitlong
Made me wait just for a pin reset and didn't even finished the process. Even felt so uncomfortable
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February 2023 by Paul Oh
Dorothy W was very helpful in setting up my Smart for Seniors account. Even provide me with a Direct Deposit authorization form to help with transfers.
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January 2023 by Betty Dao
bad service the staff is unprofessional and basically useless i asked to do the most basic job came there 3 days in a row for nothing thanks
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August 2022 by balloonguy bonzo
I’ve been here a few times to ask questions. Twice now I have gotten Hardik. He has been super helpful and really pleasant. Even remembered me from last time.I recommend coming here.
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July 2022 by Lamthu76
This is a bad branch I have never been back. The manager is so bad, impolite, so rude. I asked for help to print out the statement because I could not open it on online banking, but his attitude was so rude, he did not want to help, he tried to tell his staffs to stop helping while they were helping me, I just wanted to ask, but he tried to kick me out. I will never be back to this branch if he’s still working there. Will give zero star if it’s existing
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April 2022 by ed v
I will never recommend this branch to anyone, the people who work here are not helpful at all.
