Compass Customer Service Centre

Hours:
601 W Cordova St #54, Vancouver BC V6B 1G1

Hours

Monday
8AM - 5:30PM
Tuesday
8AM - 5:30PM
Wednesday
8AM - 5:30PM
Thursday
8AM - 5:30PM
Friday
8AM - 5:30PM
Saturday
Closed
Sunday
Closed

About Compass Customer Service Centre

The Compass Customer Service Centre is known for providing helpful and friendly support to its customers. Visitors often receive quick and courteous assistance when they have questions or issues with their transit cards or accounts. Staff members, such as Jen, are praised for their kindness, patience, and genuine care, often going above and beyond to explain options, save customers money, and resolve problems efficiently. Many customers have successfully retrieved lost balances and passes, with staff demonstrating a focus on achieving the best outcome. The service is generally fast, with customers frequently noting short wait times and quick resolutions, even during busy periods. Although the location has moved to the first floor of the Sea Bus terminal, it remains a place where customers feel valued and well-supported. Overall, Compass Customer Service Centre maintains a reputation for caring, attentive, and effective customer care.

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