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January 2025 by Catherine M
I received a 250ml bottle of the Christian Dior "Lucky" about a year ago as a gift. I love the fragrance. Unfortunately the atomizer stopped working half way through the bottle. I am unable to open it or spray it. I called Dior customer service and they were unwilling to help. I have photos and video to prove it doesn't work. My expectation when purchasing a luxury product at over $500, that the company would stand behind it. Apparently not.
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December 2024 by Thuy Vu
Amazing customer service and great product designs.
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October 2024 by Angel Tse
We had a lovely experience here on Sept 19th at 635pm. James Xu was our associate.
After a rude and appalling experience at Louis Vuitton, we were so glad to have met James who provided us with wonderful, warm, and efficient customer service.
We bought a lovely black bag for my mom, thanks to his help.
We will definitely be back again :)
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August 2024 by priyanka priyanka
Friendly and helpful staff.
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July 2024 by M N
$80 bag
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June 2024 by Angela Le
My partner and I visited Dior a couple of months ago and we received above and beyond customer service from a sales specialist named Manbi. Although we didn’t end up finding what we were looking for, she was very welcoming, knowledgable, attentive, kind, and never pressured us into having to make a purchase. Thank you so much Manbi!
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June 2024 by armaan chahil
racially profiled us just cause i’m brown, staff was very rude.
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April 2024 by Katana V
I called the store to get a sales associate to send my dog bag away for repair and she told me it wasn’t repairable and stopped replying to my messages but I take it to the Vegas store and they sent it away immediately.
I would prefer to shop in the USA, even though it’s more money, Customer service means nothing to these companies
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March 2024 by Nicki Nguyen
I had a wonderful experience at this Dior boutique! As someone who can be indecisive at times, James was very patient with me. He answered all the questions I had in regards to the leather and material of the item I was looking at. I never felt rushed and was able to find my perfect micro D-joy!
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February 2024 by Gabriel Tam
Every time we come, we get amazing service and treated so wonderfully. I feel guilty that the employees unwrap everything to show me, but they’re always very helpful and happy to give me an awesome shopping experience. Lots of products available, and even a ton in their back stock room that aren’t on the floor.
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January 2024 by Jessie JC yan
I'm really speechless. This store is super bad. All the salespeople were chatting when we entered. A woman came up to us and asked us what we wanted to see. She didn't have a very specific purpose. She just wanted to browse and asked to see a bag. She rolled her eyes at us. We didn't want to. The service doesn’t need to be so aggressive, we can just watch it ourselves, thank you?, oh yes, you know we are Chinese, but we are still speaking your broken English haha
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January 2024 by Russell Ripper
Very exceptional service, Daniel was great. He made sure our experience was top tier and helpful, the kind you would expect from a luxury brand like Dior.
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January 2024 by j
Halina is amazing. She’s so professional and helpful. The customer service from everyone in the store is great. The store is beautiful and clean. Halina introduced herself and we were offered water. When she was grabbing an item for us another associate made sure to check if we’ve already been helped yet and if we needed water as well. Halina showed us the item and made sure we were satisfied with and wrapped it beautifully
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January 2024 by Keyvan Radbin
Nice store
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January 2024 by Ronald Wadsworth
Easy pick up and drop off great door staff
