Downtown Kia Service is known for its excellent customer service and professional staff. Many customers appreciate the friendly and understanding team, including staff members like Christina, Ben, Nicole, and David. They consistently go above and beyond to ensure customer satisfaction. While some customers have experienced issues with parts availability and pricing adjustments, the overall sentiment is positive, with many praising the efficient mechanics who meet tight schedules. The service center is regarded for its transparency and clear communication regarding necessary repairs. Despite a few concerns, the dedication to customer care and service quality makes Downtown Kia Service a favored choice for Kia owners.
Christina was so kind and understanding when we took our car in for a screw in our tire. She even stayed shortly past closing so we could pick up our car.
November 2025
Always a great service, convenient hours, and convenient location
November 2025
Always friendly and efficient! Helpful team who explain the options and breakdown of charges for each service.
