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November 2025 by Teofilo Ludaes
In october 30 around noon i went to see if they have a wheel lug nut key because it was stolen when they break in to my truck, i asked the guy at the accessories store and he said they dont have those and he suggest to bring it to the tire shop and they will loss and replace the wheel lock. he didnt even offer me thier service. My truck is 2024 sierra and i bought it from them, Whats the point of having their shop. And he look at me like im a joke.
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November 2025 by Puru Kumar
AP is amazing and have all the knowledge about Trucks if you have any question regarding that!
Highly recommend him!
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October 2025 by Brian Bengtson
Great service as always ! Highly recommend these guys! Very professional and excellent customer service!
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October 2025 by Bryan Ramer
Do better!
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October 2025 by Jason Moore
I have purchased 2 vehicles here. Both times the experience was easy.
I feel I must edit this review, and the old saying take my money and run has come to fruition. I purchased a 2024 GMC Sierra cab and chassis through this dealer. The unit was purchased with the intent of doing an upfit (adding a specialty body). For the body to be installed, the fuel tank must be deleted. GM has provided me with all the required part numbers and instructions to delete the fuel tank, but is now telling me they will not provide the programming to make the fuel gauge work again. They supplied me with GM Upfitter Integration Bulletin #149c. Google it to see for yourself. I now have a brand new unit that does not have a working fuel gauge. They even provided me with the parameters that need to be changed. but they will not update the system to allow programming. I escalated to GM Canada service and received the same answer. I would advise exercising great caution in putting trust into a GM product for your commercial needs. They will leave you without solutions. My favorite part is when it's all said and done... Kirsten has the nerve to ask if she can help with anything else. YOU HAVE NOT FIXED THE FIRST PROBLEM.... DO NOT WORRY ABOUT WHAT MIGHT BE NEXT!!!! It took GM Canada Service 6 weeks to conclude that they are not willing to help solve this issue.
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October 2025 by D T
Bought a used car through Arvin/Irf. Treated extremely well, they took a bit of time to have the car available to adddress issues with the car. Great Experience!
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October 2025 by Shane T
Thank you Mr Ali in parts department, so helpful and knowledgeable .I am happy with this department and highly recommended !
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October 2025 by Tony's Pasta and Seafood House
If you’re looking to buy a car, there’s no one better than Ommee.
Most salespeople are helpful at the time of purchase, but Ommee goes above and beyond — especially after the sale. His follow-up and after-sales service are truly exceptional. I highly recommend him if you want a professional, reliable, and supportive person to guide you through your car-buying journey.
– Sam
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October 2025 by Farid Vahedi
Disgraceful service. I expected professional, reliable service from a premium dealership — I received the opposite. My experience at Dueck on Marine was characterized by disorganized processes, inconsistent and contradictory communications, and a persistent refusal to accept responsibility for damage and delays. Staff were routinely dismissive and, on multiple occasions, provided information that directly contradicted other representatives; this pattern felt unprofessional and, at times, suggested a lack of basic integrity in how customer files are handled.
Beyond poor communication, the tangible outcome was unacceptable: the vehicle was retained for extended periods with no meaningful progress, property was returned damaged, and warranty issues remained unresolved. For a brand positioned as “luxury,” the gap between promise and delivery here is stark.
I do not recommend this dealership. If you value clear communication, accountability, and competent service, take your business elsewhere.
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September 2025 by Eric Schmidt
We found this virtually new 2023 Chevrolet Bolt EUV at Dueck on Marine.
After decades of buying cars, I have very little trust for car dealers. They always seem to have something to spring on the customer. After the purchase, if negative issues appear, and they change their story from the day you bought the car to not to honour what they agreed to at the time of purchase.
I need to say Dueck on Marine has been our best dealer purchase in decades! Aman in sales was totally up front and professional. The sales manager made sure we had an amazing deal. The entire process at Dueck was fast, and went as smooth as possible. Now after two months, no regrets, no hidden purchase surprises.
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September 2025 by Maxim Karp
Dear General Manager,
I am writing to formally notify you that my vehicle was delivered to me in a broken/defective condition and remains unresolved despite my repeated, good‑faith attempts to secure a proper repair. I have made every reasonable effort to address this matter cordially with your dealership. Instead of resolution, I’ve been met with delays, dismissals, and, most recently, I appear to have been blocked from further communication with your team.
I have invested a substantial amount—into the hundreds of thousands of dollars—in an effort to get this vehicle properly fixed. The treatment I’ve received has been unacceptable, and I will not allow this to continue. I am demanding immediate action and providing you clear notice of the steps I am prepared to take if this is not resolved now.
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September 2025 by Woven AI
Worst customer service and lack of product knowledge. More to come.
I've spent over 80K in service to end up with a broken ca and told to hit the road and never come back.
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September 2025 by Annie
My family and I came to look at a new car but the reason we didn’t purchase was because of the sales manager Marice. He is by far the worst manager I have ever encountered in a dealership. He is rude, and treats his customers and even his staff with zero respect.. completely unprofessional and embarrassing for the dealership’s reputation.
If this is the kind of person they choose to put in charge, it speaks volumes about their standards. If you are looking for a GM car visit ANY other GM store they will at least respect you and your family. Didn’t know this store was a back alley dealer!
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August 2025 by Maziar Shojaee
Perfect service and staff.
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August 2025 by Andy Rivas
Ryan Chen, was super helpful and a great problem solver would highly recommend him, great service from him. Went above and beyond to help!
