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January 2024 by Cathy Chen
Bag policy is weird and not much cheaper then new
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January 2024 by La Mc
I’ve been going to this store for decades (yes, over 20+ years when they were just one tiny little store on Main).In the past, it was easy for me to purchase items from them but now, I’m older and well, the clothes target a younger audience.I’ve had good experiences with the staff there (not as a consigner) and found the store great for quirky items.I miss seeing some of their local designers / local repurposed clothing.I will continue to go there as it has a fun atmosphere and let’s be honest, they have great window displays!
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January 2024 by Johnny Ji
I’ve consigned in a few different places around Vancouver and their consignment experience left a sour taste in my mouth. They’re very rigid and dehumanizing with their process.There are so many other better places to shop in the lower mainlands!! I’d suggest Mintage or Turnabout!
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January 2024 by Mike Man
They rejected my exchange of an Xmas gift I bought because I missed their already short exchange-window by a couple days as I potentially had covid. I asked if I should have come in sick instead to do the exchange and infect everyone and she sounded like that was my only option. "If I make an exception for you then I have to for everyone" was the response, and yes they should - if it keeps contagious sick people out of the store then yes accept an exchange days later.I'm not even asking for a refund, though they also didn't tell me no refunds/exchange only when I made the purchase of the brand new, non-sale item.
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January 2024 by Rosemary F
had previously frequently went to shop or have merchandise on consignment. But many years ago was appalled by the action the staff had taken. Had a designer purse on consignment. Was not selling went to pick it up to my dismay upon getting home saw that they had taken all my labels on on my purse and damaged it. called ask for manager , was told not available . Many days later they returned my call and denied any wrong doing. This is theft damage of property . discussing behavior stopped going their and warned everyone I know word is out.Would have given no stars or minus a zillion. Bad staff bad manors and not knowing the product and defacing stuff that is not theirs.
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January 2024 by Shali Tayebi
Kind staff and a great selection to choose from!
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December 2023 by Brigitte Malana
Not a good experience.
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November 2023 by Claire V-N
Absolutely adore the stores. My fav place to shop.
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November 2023 by Tzenka Dianova
I have found so many treasures here! The store itself is wonderful, spacious, well-lit. Overall wonderful shopping experience.
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November 2023 by Arpitha Rao Annaji
Beautiful consignment store which also has a lot of new stuff. Not everything is expensive. Bought a bunch of coats and sweaters for winter. People who work here should be proud of what they do and are amazing! Very helpful and always checking in! Highly recommend!
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October 2023 by Whispers Finest
Quirky atmosphere… clean but also has an air of dirtiness still somehow? Especially in the shoe department. The employees seem blissfully detached. Overall not a bad place but not my favourite consignment store by a long shot
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October 2023 by Andrea H
I use to loved this store.. but today I wasn’t treated or welcomed by the person behind the fitting room. I wanted to try on a shirt for a wedding... and she asked me to leave my bag in front (cashier). Which seemed crazy to me!! How am I going to leave my small bag with my cell phone and wallet in the cashier? I told her that if sheneeded to check it..she could do so, but she insisted that it was store policy. It seemed rude to me and if they treat me like that after many years I prefer not to try it on and even less buy something. really surprising because at this very moment I see a lot of people with their bags, no one has bad intentions and no one asks them to leave it in front. It seems like a snobbish and racist attitude to me.
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October 2023 by Kaylee Simpkin
Lovely quirky shopCute style clothes and accessoriesStaff are super helpful and helpful in changing roomsGood priced consignment store
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August 2023 by Gina
Love the store and gift store. But very strange as to what they want in the consignment department. Don't bother giving your clothes to sell there.
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July 2023 by Kyle M.
The store manager has terrible customer service. Make sure you know whether your purchase is "final sale" if you shop there. I wasn't informed when I bought something and the receipt doesn't fully inform you of their policy. Less than an hour later I tried returning it (because it didn't fit and I thought I could at least get store credit, as per the info on the receipt). The manager said she "believed she told me it was final sale" (she didn't) and yet that was sufficient for her not to assist me. She implied that it was not possible for her to be incorrect since she has been there for 9 years. The customer should always be right. I strongly recommend shopping elsewhere. Items are also grossly overpriced.
