Gravitypope Gastown offers a diverse selection of footwear for all tastes and genders, including sandals, slippers, shoes, ankle boots, moccasins, and boots. Housed in an industrial building with exposed wooden beams, the store provides a pleasant atmosphere for browsing and trying on shoes. Customers consistently praise the excellent customer service, noting that staff members are helpful and attentive. Many have had positive experiences with team members who are eager to assist in finding the right fit and style. However, some customers have reported less satisfactory interactions, describing the service as indifferent at times. The business also demonstrates a commitment to product quality, with prompt responses to customer inquiries about issues, as seen in a case involving leather boots. Overall, Gravitypope Gastown is a recommendable place for shoe shopping, offering a variety of options and a generally positive shopping experience, although customer service experiences may vary.
The workers made my experience so seamless and positive. I understand that they have been trying to reach a collective bargaining agreement and the process has been delayed for over 7 months. I hope that the workers get a fair deal because this business wouldn’t exist without them.
August 2025
Amazing selection and staff. They went above and beyond and showed me the best methods for maintenance and polish!
March 2025
Fantastic service and a fantastic array of shoes. Love this place
