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January 2024 by Christina Fulton
Fashion at its best at very reasonable competitive pricing for all members of the family you are sure to always find something for everyone in store
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January 2024 by Christine Berka
Exchange not even return not straightforward when brought in based on receipt details. Their reason was bc tag product code with receipt did not match garment serial number dry cleaning tag which appears odd when merchant only scans price tag. Sounds like they try to hide behind a policy that does not make sense.
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December 2023 by Paulina Pedrero Miranda
I’m not a huge fan of this store because the quality is really poor, nothing lasts, but today i went with my family and so a lot of pokemon options for men and also for kids!, they have also shoes, pijamas and more of several themes like Spiderman and sonic, without a doubt the prices are lower than other stores but the quality is not the best, they have a lot of things on sale, they used to have an option where you can leave old clothes for recycling and they give you a discount, but this option is not available anymore here.
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December 2023 by Albert Saravi
Excellent sale I bought 4 items under 90 all together. Give email get 10% more discount. Rush to buy
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November 2023 by Joanne Armstrong
I wanted to exchange my cargo pant for another size. Clerk charged me extra because my sign up discount didn't apply. How stupid is that! I just wanted to exchange them. Also no debt machines working.
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October 2023 by Alexandra G.
Real review: 2.5. At checkout, the pair of white sweatpants we were going to buy had dirt and a pee stain and the cashier noticed. We were only offered a 10% discount and we didn't end up buying them obviously. That is why I am posting a bad review. However, they did have a great selection of clothing that was pretty inexpensive.
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October 2023 by Angela Choi
I was exchanging baby clothes I received from my baby shower (which was postponed due to complications during pregnancy) so my baby was already too big for his gift. Despite being 4 months beyond refund period, the manager was so kind and understanding about the situation and he exchanged it for a larger size and honoured the purchased price too. I really appreciate his understanding and flexibility when it comes to baby clothes and new moms! Thank you!
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September 2023 by Nadia S
Tho is still buying all this plastic garbage? Do you guys even check the tags on the items you purchase? Almost everything is 100% polyester or 100% acrylic. Do you know this ends up in landfills and plastic does not biodegrade? Even when you wash the garment it sheds micro-plastic into the water supply and stays there forever, ending up in stomachs of wildlife and eventually in the water you drink and food you eat. H&M's greenwashing "recycling" program does nothing to combat this, recycling takes a huge amount of energy and not everything can be recycled. Stop buying fast fashion. Buy one good quality item that you will wear for at least 10 years and if you do the math to divide what you spent on one good quality item by the number of times you wore it you will have spent the same or less.
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September 2023 by Sunnilee Davey
I love H&M. It is so affordable and it has really fashionable clothes. Street, Casual to Dressy. Everything from classics to the latest fashions.Very reasonable pricing. Also, H&M has nice shoes and many different accessories that can go with any outfit but also go really well with their selections. Also, if you are a member, you earn rewards and can get certain amounts of cash off on your future purchases. Trust me, if you haven't been there.Go emedietly.
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September 2023 by Vinny
The fitting room staff was really unprofessional. I went an hour ago before posting this review and the guy standing in the fitting room, he was literally ignoring customers and asked his coworker to attend. Very bad customer service, company should provide professional training. However, the store itself is great.
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September 2023 by Kubra Ugur
I am always satisfied with the quality of the service of this branch, and i wanna send special thanks to Kayla (i hope I remember correctly her name) who helped me today. she is an expert in her field and super knowledgeable person.
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September 2023 by Laurie Pearson
Horrible return policy and customer service. Wore a pair of pants four times and the inner seam was defective and came apart. Had receipt but the store would not return or provide a store credit since it was over 30 days. Referred me to their customer service phone line. Called the line and they said it was up to the discretion of the store. Bounced back and forth.
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August 2023 by Samantha Bacchus McLeod
It is a hit or miss place for cheaper clothing. Sometimes there are some real classy pieces in cheap materials, or real ugly pieces in great material. Very odd. But that is the world of fashion. So it is a good luck, good hunting kind of place for older women.
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July 2023 by Atty
The fitting room staff ( on rotation ) are incredibly rude and aggressive. They have no shame about “snatching” items out of your hands to count! They rudely demand that you put them back on hangers ( so they do the minimum work )They chase you around, raising their voices and shaming anyone who dares not to follow their ridiculous policy. Borderline customer harassment.Awful staff.
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July 2023 by Thushan Duvinda
Worst experience, I went on Canada Day and the staff was too upset to work on that day I guess, there was sale price at mens section and when you go to the counter they say that’s not from the sale section and they charge the regular price. Around 7 they closed the doors to the mall and the only exit was the Granville road, staff was saying management has closed the doors even to elderly people. I think you will improve and treat people better than this. I think it’s not the staff we have to point out, it’s the management. Sorry to say this, this was the saddest experience in an HnM I had. Thanks
