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November 2023 by Clover Grant
Wish I could do no stars, had an appointment today at 12pm even got the conformation email this morning. Arrived 10min early to find no one was there, waited 20min then called another H&R block to see if they knew anything. Turns out the person I had a appointment with wasn’t there for another hour, no notice, no email to me saying anything. Waste of time, and so unprofessional.
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November 2023 by Anil Sharma
This guy book me for 6:00 PM and waiting for 40 mins still no one attended. Very unprofessional behavior shown by this employee I request no one to go here. Over that he had an attitude of do whatever.
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April 2023 by Meagan LeBlanc
I’ve been coming to this location for 3 years now. Marilyn is amazing. She’s been so accommodating for me, and always finds things that I seem to miss for claiming on my taxes. She puts the client first and always helps find the best ways to benefit the client. You rock!I should also note that Mimi helped me on my first year and she was also great. :)
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April 2023 by Lou Deng
Babak really went the extra mile in terms of service. There isn’t enough stars to rate how good Babak was. I would like to sign a petition to change the name of the company to H&R Babak.
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April 2023 by Devan D
Mark Mokanasingham at Vancouver H&R Block was helpful, friendly and knowledgable. I'd recommend anyone go check in with him if you're looking for a warm and efficient experience.
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April 2023 by alumas
Babak is simply the best. He went above and beyond in terms of service. If I could give 20 stars I would. They should call it H&R Babak.
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March 2023 by Ryan Shirazi
My experience here was world class, could not be better!Firstly, Mr. Aashish Jagasia was very accommodating and helped us get an appointment promptly. He helped me and my spouse be fully prepared for our appointment.Now onto Mr. Babak, just too good! He went out of the way to help us and that's what I consider the epitome of customer service, and something I'll never forget. He also answered our complex questions comprehensively. Get your taxes done with him for a seamless experience.
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March 2023 by Sephora Pierre-Louis
I recently moved to BC and was clueless about how to go about filing my taxes. Thankfully, I scheduled an appointment with H&R Block and met with Babak. From the very beginning, Babak patiently explained every detail and guided me on the necessary documents required.Afterward, I made another appointment to file my taxes, and Babak again went above and beyond in working with us. He was extremely patient, provided excellent advice, and even applied a first-time customer discount for our family. I cannot express enough how grateful I am to have worked with Babak.Thank you, Babak, for your exceptional professionalism and for making the tax filing process a breeze for us. Your efforts and dedication did not go unnoticed, and we greatly appreciate all that you have done for us. You are truly an asset to H&R Block and your customers. Keep up the fantastic work!
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March 2023 by Richard Andrew G Zinkiewicz
As a first timer I had the most amazing customer service from Babak! He is so informative about what I needed to look for in filling taxes, what documents I need to look out for and how to fill it! Highly recommended branch ?Additional, there was no dull moments while I was there.Thank you Babak for your time!
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March 2023 by Teo Elsmore
To anyone new to taxes, Babak (Mohammad H Sadeghi) was excellent. Cool, calm, collected and a great winter cardigan. He was fast and efficient, I would recommend him to anyone filing taxes or self employed for the first time.
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March 2023 by Pouyan H. Namin
This is my third year of filling tax with H&R Block, There are professional staff working there, Mr. Sadeghi was very helpful and assist me getting tax refund as soon as the official filling process finished. Most recommended to work with him.
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December 2022 by Howard-Daniel Johnson
If I could put minus 1000 stars I'd do it. I strongly recommend to avoid this branch in particular and I strongly advise avoiding all HR bloc branches. They do lots of mistakes, they are expensive and there's absolutely no customer service. Even after almost 1 year my tax returns is still not settle yet because of mistakes they did. If you think of doing your tax at Hr bloc you mine as well go at tim Horton and let them do it, they will surely do a better job. I restrain myself from insulting them on this post.
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December 2022 by Alex Benin
I can't even describe the incompetence of this office.What should've been a straightforward tax filing took 3 different appointments, 2 hours each, the first two of which were the employee struggling to input our names and email addresses and this is not an exaggeration. The entire filing cost me $450.8 months later I had a notice of reassessment, but luckily I had purchased H&R blocks's "peace of mind" insurance in case of a mis-filing. I set up an in-person appointment over the phone which went smoothly.No one showed up for the appointment. I waited 40 minutes in front of the office in the cold, which opens at 11am. The office claims to be open but there isn't anybody inside. No one called me back to apologize or reschedule.I would highly recommend avoiding this business at all costs. You're more likely be successful in filing your own taxes than relying on this company.
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September 2022 by Zacharie Bard
I am satisfied with your services. I thought it was a little expensive but worth the cost. The services were quick and efficient, thank you.I will rate it a 4 to 5 stars.
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July 2022 by N H
I always do my taxes at H&R Block, but never this one. Usually, I pay out of my refund, and get a check for the rest. The woman who did my taxes this year (in April) confused me and somehow set me up to get my refund from DC Bank? But I never recieved my ($4) refund. I forgot about it until now. I was supposed to get my GST rebate today, but it did not arrive, and I saw on my CRA account that it had been sent to DC Bank. So now I have to figure that out? It's all kind of shady to me...
