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September 2023 by Ed
The Denman branch has the most helpful bank manager I have ever dealt with. He goes out of his way to explain options and to ensure you have a complete understanding of investment alternatives. It is a pleasure to go here
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June 2023 by M Schembri
I am taking to social media today to share my deep disappointment and frustration with my recent experience at HSBC, where I have been a loyal customer for the past 30 years. It is disheartening to have to resort to this platform to voice my concerns, but I believe it is crucial to bring attention to the subpar service and outdated practices that I encountered.During my visit to this bank, I encountered an unnecessary and inconvenient obstacle that left me feeling marginalized and disrespected. Despite presenting my bank card, driver's license, and a medical card, all featuring my photograph, the teller insisted on seeing my passport. Can you imagine? Carrying a passport on a daily basis is impractical and unnecessary for most individuals, and I certainly didn't expect to be treated with suspicion after three decades of banking with HSBCThe refusal to provide a relatively small withdrawal amount and the insistence on outdated identification requirements clearly indicate a lack of understanding and flexibility on the part of this bank. As a long-time customer, I expected a smooth and efficient transaction process, but instead, I was met with an unwarranted roadblock. This incident has prompted me to withdraw my funds from this bank and seek an alternative banking institution that values and respects its customers.I write this post not only to share my personal experience but also to caution others against banking with HSBC Denman location. I implore you to reconsider before entrusting your hard-earned money to an institution that fails to prioritize the convenience and satisfaction of its loyal customers. It is essential that we support banks that value their customers, treat them with respect, and adapt to the changing needs and expectations of their clientele.I sincerely hope that HSBC takes this feedback seriously and uses it as an opportunity for self-reflection and improvement. No customer should have to endure the same level of inconvenience, frustration, and disregard for their loyalty. Let us demand better banking experiences and hold institutions accountable for the service they provide.Please share this post to raise awareness and let others know about the subpar experience I had at Hsbc. Together, we can drive positive change and ensure that our voices are heard.
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June 2023 by M Schembri
I am taking to social media today to share my deep disappointment and frustration with my recent experience at HSBC, where I have been a loyal customer for the past 30 years. It is disheartening to have to resort to this platform to voice my concerns, but I believe it is crucial to bring attention to the subpar service and outdated practices that I encountered. During my visit to this bank, I encountered an unnecessary and inconvenient obstacle that left me feeling marginalized and disrespected.
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June 2023 by M S.
I am taking to social media today to share my deep disappointment and frustration with my recent experience at HSBC, where I have been a loyal customer for the past 30 years. It is disheartening to have to resort to this platform to voice my concerns, but I believe it is crucial to bring attention to the subpar service and outdated practices that I encountered.During my visit to this bank, I encountered an unnecessary and inconvenient obstacle that left me feeling marginalized and disrespected. Despite presenting my bank card, driver's license, and medical card, all featuring my photograph, the teller insisted on seeing my passport. Can you imagine? Carrying a passport on a daily basis is impractical and unnecessary for most individuals, and I certainly didn't expect to be treated with suspicion after three decades of banking with HSBCThe refusal to provide a relatively small withdrawal amount and the insistence on outdated identification requirements clearly indicate a lack of understanding and flexibility on the part of this bank. As a long-time customer, I expected a smooth and efficient transaction process, but instead, I was met with an unwarranted roadblock. This incident has prompted me to withdraw my funds from this bank and seek an alternative banking institution that values and respects its customers.I write this post not only to share my personal experience but also to caution others against banking with HSBC Denman location. I implore you to reconsider before entrusting your hard-earned money to an institution that fails to prioritize the convenience and satisfaction of its loyal customers. It is essential that we support banks that value their customers, treat them with respect, and adapt to the changing needs and expectations of their clientele.I sincerely hope that HSBC takes this feedback seriously and uses it as an opportunity for self-reflection and improvement. No customer should have to endure the same level of inconvenience, frustration, and disregard for their loyalty. Let us demand better banking experiences and hold institutions accountable for the service they provide.Please share this post to raise awareness and let others know about the subpar experience I had at [Home Bank]. Together, we can drive positive change and ensure that our voices are heard.
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May 2023 by Carl “Budd” Stymiest UE
Very small but good service.
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December 2022 by Natasha Curtis
Really poor service.
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October 2022 by Jesús Darío
Came here to close my accounts. This bank charges 25$ a month if you don't have t least a 5000$ balance. Went here to close them, they are still open and I have been charged several times
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November 2021 by Gabriel Leivas Oliveira
Horrible service. Look like they have no idea how to open a simple pre-authorized payment. The worst is that after explaining the opposite of what I was suppose to do with my credit card payment at 3:45 they denied me service to include an authorized user because they will close at 4:00. They gave me a wrong information and I couldn’t resolve my problem. Worst bank ever.
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October 2021 by J R
Came here to close my accounts. This bank charges 25$ a month if you don't have t least a 5000$ balance. Went here to close them, they are still open and I have been charged several times
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November 2020 by Leonard Pugli
One of the worse banks in Canada and customer service at this location is pathetic. Stay away.
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June 2020 by stev9004
Terrible dehumanizing experience, I was happy to close my account and end all associations with these people.
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May 2016 by Ambruce
This branch has absolutely no interest in communicating with customers who need to do business by phone. THEY WILL NOT ANSWER THE PHONE. THEY WILL NOT RETURN MESSAGES AND INSIST ON YOU USING THE FILIPINO CALL CENTER EVEN WHEN YOU HAVE TO TALK TO THE BRANCH. IT IS NOT POSSIBLE TO TALK TO A HUMAN AT THE BRANCH.The numbers on the website or anywhere else are completely. Useless. FRUSTRATING IN THE EXTREME!!!! At one time they were wonderful. Now they are pitiful.
