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February 2024 by U A
I came in to pick up some coolant because I received a "low coolant" warning. I arrived at opening and explained my concern. Phil Levy was about to top it off but for reassurance called over a technician. Upon further investigation Phil strongly suggested that I leave the car for repairs. He promptly checked to make sure all parts were on hand and that he can take my vehicle right away and gave me an estimate of work required. I mentioned that my wife needed the car for important matters. Initially I got the impression that there were no loaners available, I know that they get booked weeks in advance, somehow he made it happen. He took care of the work within the time and price he mentioned and made sure I was on my way after dropping of the car within an hour. I am truly appreciative of the care he displayed. Thank you Phil!
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February 2024 by Farnoush Ahmadi
Terrible customer service.they rarely answers calls, I had to go personally to get any answers .They supposed to provide us one part since May 2023 when I purchased a car . we got emailed after 7 , 8 months to come and pick it out.When I have gone there, they confused what is the part is and they didn’t assist me, they hanged up my phone and they didn’t give me my car back and left me without car but they said lied to me they said we texted you the car is ready
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January 2024 by Martin Beaule
Best dealer in town
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January 2024 by Alexander G. Tsakumis
Superb service. Ronny is excellent. Ask for him. Great guy, very knowledgeable and courteous.
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December 2023 by RAJ
Beautiful showroom, state of the art facility...Chris O'Neill and his staff are top notch
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October 2023 by Radhika Nand
Loving my new Jaguar! Amazing team @ this location. Nate Knight is the best! Thank you!
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August 2023 by Fred Watson
Great experience with transparent transactions. From start to finish Nicholas our sales rep was awesome and helpful with our Audi SQ5, he went above and beyond and we will be back.
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July 2023 by Ella Maloomat
Worse experience ever!I’m sure I will not deal with them ever again!
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March 2023 by Hannah V
I had the best car purchasing experience with Robert Fan and the teem at Jaguar Vancouver . He is extremely helpful, patient and very knowledgeable. He was always very prepared before our meetings with him and ensured that I purchased a vehicle that met my needs. I can rest assured knowing that i will be well taken care of even after the sale. I’m really appreciate their help to got me the car sooner than expected.Thank you Robert and Jaguar Vancouver team. I will definitely recommend your products and services to everyone!
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March 2023 by Jessie Wen
Excited to get my new F-Pace delivered to me yesterday! Great customer service! Special thanks to Robert Fan, Phillip Man and Tim for all your great work and care. Highly recommended to anyone who wants an exceptional experience in purchasing your dream vehicle!
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March 2023 by Taha Elraaid
I recently got a new car from Jaguar Vancouver and was extremely satisfied with the experience. Danny Lu, provided excellent service and so did the General Sales Manager, Dan Satchell as he ensured I got the best deal possible. they truly made the experience stress-free and enjoyable.Philip, the Financial Services Manager, made the experience smooth and on time. The whole team at the dealership was dedicated to making sure I had a great experience.I highly recommend Jaguar Vancouver to anyone in the market for a new car. The team there is top-notch and truly dedicated to making sure their customers have a great experience. Thank you, Danny, Dan, Philip, and the whole team at Jaguar Vancouver, for making this a memorable and positive experience.
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March 2023 by Kris Lavoie
Amazing sales-men, thank you for helping me pick out my new car, will be back soon for another haha
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March 2023 by Rebecca Casey
Leo Deng is an outstanding professional. He gave us exactly the information we needed in a totally transparent and up front manner. He was accommodating and welcoming and worked really hard to make sure we were getting exactly what we wanted.He knew we had a time crunch to get back to our kids and still helped us review our options quickly and without leaving anything off the table.If you’re looking at a vehicle here, make sure you ask to speak to him - he’s a true professional and a rare find in this business.Thank you Leo!
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March 2023 by Gagandeep Sanghera
At the Jaguar Vancouver dealership, Leo gave me an incredible vehicle experience. He is highly knowledgable, kind, and efficient. He was incredibly accommodating, and everything about the process of purchasing my vehicle went very smoothly. Coming to this dealership is something I will absolutely recommend!
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March 2023 by Dr. Delbar Niroushak
I had a great experience with the Jaguar Vancouver, the whole team was supportive and also had a very agile approach to taking care of their costumes.
