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December 2024 by Jenna Marie
Such an amazing store, I love supporting Indigenous artists and there are so many lovely items to choose from Native Northwest. Their customer service is absolutely amazing!! I had a couple questions about my order and they replied back super fast and were polite and kind. I will definitely be making future orders.
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December 2024 by M
I ordered 3 magnets online a while ago and received an incorrect one and still haven't received it. That is why I gave this rating.
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November 2024 by Maureen Howells
Excellent customer service received from Elizabeth as she helped me with finding a product. Very helpful and quick responses! Will definitely purchase from them again.
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June 2024 by Ma rie
I spoke with Elizabeth in Customer Service today and was so impressed with how helpful and friendly she is. Elizabeth found all of the info I required and got it to me in mere minutes! The service I received was top notch and definitely a 5 star experience.
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May 2024 by Keonni 65
Reasonable pricing, friendly service, great atmosphere. Shipping avaiable.
In store shopping.
2 thumbs up šš
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November 2023 by Jackie Kozak
Really disappointed with this company for their poor customer service. They refused to replace a broken product I purchased just 2 months ago, then tell me itās been discontinued āfor quite some time nowā despite being sold in gift shops today! Literally told me to buy my own replacement piece off Amazon if I could figure it out. Do not recommend buying any of their products which some are sold at provincial campground gift shops. They didnāt even bother to offer to replace the product. Very disappointed. We spend money trying to support local businesses and this is the customer service we get. May as well just keep spending money on stuff from China. Thanks a lot Native Northwest.
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October 2023 by Ivor Luk
Always buy my orange tshirts for my family here. Was there this week to pick up my order and there was an error in my order. supervisor Todd helped me out and great customer service to find a replacement T-shirt and also gifted a cool orange wristband. I appreciated his help, so much so I went to the store and bought a bunch more stuff.
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May 2023 by Kayla Nichols
I purchased a lovely little travel mug with the cork bottom around the beginning of February when I was visiting Vancouver. A month or so after getting home from this trip, the sliding part of the lid was not working right any more. I contacted the customer support and the ladies who responded to my emails (Michelle and Elizabeth) were super friendly, helpful, and informative when it came to getting a replacement lid. Thanks ladies for the great customer service! :)
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February 2023 by Nabs D
Great variety of products with native designs and Great customer service.
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December 2022 by Jacob Jay
So disappointed! I have this beautifully designed card holder . All native art on it etc but when I opened it, thereās a sticker āmade in Chinaā! Is there no native or even Canadian makers who can do it? What a rip off! Advertising and supporting local! Beyond disappointing
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October 2022 by Laura Kirby
Excellent quality products, and fast shipping. Thank you.
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June 2022 by Akshita Buch
Great products, wonderful staff! Highly recommended.
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April 2022 by Meg K.
Excellent! Super fast shipping, leggings are great, masks are beautiful. Thank you.
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April 2022 by Kula Yoga Company
Beautiful, original artwork on Every Child Matters t-shirt. Good quality and bright fabric.
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April 2022 by Jada Wesley
Ordered a wallet and received the wrong one and team refused to give me the right wallet. Just told me to reorder itā¦..UPDATEāThey mailed me the right item