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October 2024 by Jag M
Excellent service! Really nice agents and I’ve never had an issue.
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July 2024 by Sandi Munro
The ladies at this location packed a large set of vintage blue and white china and shipped it to Ottawa for me. Their work was careful and professional. Everything arrived safely and on time. My daughter is thrilled to have these dishes that once belonged to my grandmother.
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April 2024 by Eli
professional and helpful
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November 2023 by Sonya McLeod
I found them to be very helpful in the phone and in person. It's also in a convenient location with parking right in front.
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November 2023 by Cami B.
Nice, family run business! Have always had a positive experience picking up packages here.
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November 2023 by SC
Came at 520 and already closed
Total bull$hit waste of time
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November 2023 by Satish Sudi
Worst service. I have paid $70 for express and fast fed ex shipment, as the documents need to be delivered next day and they have not handed until next day evening to the driver for pick up..what the use of tasking priority shipment service
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October 2023 by Camille Betts
Nice, family run business! Have always had a positive experience picking up packages here.
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October 2023 by Ying Z
Very friendly staff?I arrived during their closing time, and they still opened the door to assist me. truly grateful.
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September 2023 by Yami Patel (YamiPatel747)
This store is a not a joke.Always on time lol
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June 2023 by Ron Cenfetelli
Failed to disclose important cross-border information that led to several days delay for what was to be an overnight shipment. Dishonest: quoted a rate with insurance, then when asked for without, didn't change the price. While on the phone to investigate the delay, actually switched from the junior person to a senior person and when called out on it, claimed there was no switch. Simply should not be running a small business. Do yourself a favor and drive the extra few minutes to the FedEx airport location on Aylmer Rd.
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May 2023 by WD
Had a recent pleasant experience here. Came by to drop off a package for return to Amazon and the 2 ladies working were busy and just told me to leave package on the table and assured me that they would scan the package as soon as they were done. I was skeptical as I never got a receipt so I checked online for tracking only minutes later and sure enough it was already scanned.
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May 2023 by Mike T.
I visited Packaging Depot last November to drop off a parcel with a prepaid shipping label. Came on a weekday afternoon. I had a Fedex delivered parcel that was destined for Ontario. Prepaid label with overnight shipping ready to be dropped off. The young staff lady at the counter accepted it and I was out in 2 minutes. She was already in the middle of helping another customer filling out paperwork for his packages but helped me out as well. She immediately offered a receipt to confirm my parcel was shipped out at the time. Fortunately, my parcel was safely delivered to Fedex on time since I made it before their 3pm pick up time. The day after my Fedex overnight delivery parcel was sent, I checked the tracking status online and it was already in Ontario.As a frequent skytrain transit user, I like the location since it is conveniently located a block away from Oakridge-41st skytrain station. I will definitely come back if I ever have a Fedex package that needs to be dropped off. Really have nothing bad to say about this place. 5 stars.
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May 2023 by Walt D.
Had a recent pleasant experience here. Came by to drop off a package for return to Amazon and the 2 ladies working were busy and just told me to leave package on the table and assured me that they would scan the package as soon as they were done. I was skeptical as I never got a receipt so I checked online for tracking only minutes later and sure enough it was already scanned.
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April 2023 by Dmitry Tsybulskyi
That is one of the best shipping operations offices i've dealt with. Lovely ladies not only provided me with all necessary information but also helped in delicate situation regarding my package. Would rate 10 out of 5 if i could.Strongly recommend!Upd. Helped me twice. 15/5
