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February 2024 by Tucker Visser
I was out of the country for a few weeks, it had been raining a lot and it turned out that one order my windows was leaking and water got in. I brought it to these guys to remove the seats and dry out the carpet. I brought them a dehumidifier to help with their job. I specifically said don’t put the dehumidifier on the leather seats As It is heavy, and it will mark up the leather. I get my truck back, And of course they left the dehumidifier on the seats and marked up the leather. They put One of the floor mats on my seat and put the dehumidifier on the floor mat.The owner said he would cover the cost to get the marks on the seats fixed. He sent me a contact of one of his friends who would do it for free, but the guy never got back to me. Instead, I brought my truck to a leather interior shop. I sent the owner of Pearls the bill. He refused to pay to fix the marks on my seat that his employees made because his “buddy” who never got back To me would have done it at zero cost.I wouldn’t recommend bringing a nice vehicle to this place.
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January 2024 by Roger Ma
My USB connector was broken due to mishandling while cleaning the interior by staff. There was back and forth regarding compensation or replacement but the owner decided not to follow up and do as promised. Now I am stuck with a $600 bill to repair the broken USB connector which I need to run Apple car play in my car.I won’t recommend.
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November 2023 by CG R
I had the pleasure to bring my vehicle to Pearls Auto Spa. Was very pleased with the results and the great service I received from Mike and Alex. I will definitely bring my vehicle again for detailing work.
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November 2023 by Kristina Bruun
10/10 would definitely recommend, friendly staff and so impressed with the job done on our car after a summer of being outdoors, looks brand new! Definitely will be returningServices: Full body wash
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October 2023 by Stefano Dal sasso
Awesome service, customer support and work. Highly recommend if you truly care about your vehicleServices: Full body wash
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August 2023 by Denise Thomas
Dropped off my mom's 2005 Toyota Corolla for the full spa package detailing . The car was smoked in for 18 years , so I wasn't expecting a miracle . Picked up the car and I was absolutely amazed at the job these guys did ! Great price for a quality job . Super Impressed with Pearls Auto Spa Ltd.
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August 2023 by Soujoud Hamade
Alex really took care of my truck on super short notice following a vandalism issue. I’m from out of town and needed immediate assistance, but Alex did everything he could to help out. He was extremely accommodating, kind, and very informed. I can’t express enough how grateful I am for his help. I highly recommend him. Alex, if you see this, thank you again for all your help. You did us a solid!
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July 2023 by Aman Dang
Great service and reasonably priced. If you have a dog they go the extra mile!
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June 2023 by Derek Boivin
Highly recommend. Great customer service and quality of hand car wash. I am a repeat customer!
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June 2023 by Dennis LeBlanc
They are an exclusive detailer for Audi Downtown Vancouver. They do a great job for us and their clients. Check them out!
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May 2023 by Gemma Dunn
The team did a phenomenal job cleaning our car, especially the interior. It looked brand new when they finished! Great customer service. Highly recommend and will go back again.Services: Full body wash
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April 2023 by R C.
I decided to have a 2016 Jetta detailed, which I've never done before although, with no garage space or time and it was cold, I decided to have Pearl detail the car inside and out, including the engine bay, total price of $460.00.A quick glance when you pick up your car, the work looks good although when you take a closer look at the work is actually very poor and definitely not worth $460See pictures
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April 2023 by Zav Dhillon
We bring all my cars to Mike and the boys for a weekly maintenance detail. Great service , Mike always goes above and beyond to make sure we are taken care of and the cars are looking great
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April 2023 by Antoine Nunez
Great place to get your car for a detailed washStaff are friendly and great pricesThey have a very nice waiting area ??Services: Seat shampooing
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April 2023 by stephen B
Mike, and now Alex too. have looked after detailing my vehicles outside and in for the last 15 years. I go back because they're professional, take pride in their work, and are always up to date on the latest technology and products. They're keenly interested in what they do, and courteous to their customers (and their staff!).They usually polish my 'drivers', but when I had them detail my 35 yr old e30 BMW, 3 people stopped me on the way home to comment! Cars are big investments, Detailing protects them! Highly recommended.Service: Car waxing
