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February 2024 by Louise Lathey
Love this store! Always great experiences and good quality products. So nice to have clothing that fits my body and my style.
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May 2023 by Cass LeBlanc
Have ordered a few times now, always love the clothes; the car coat is now my favourite jacket. The way the fit flares at the hips is great for me since mine are wide & I prefer to hide them, but you definitely need to check the measurements on the size chart because they run large compared to other brands.
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April 2023 by Lisa Turner
I wanted to like this company because they target the nonbinary demographic. However, I received a shirt and its quality wasn’t as expected. I took the seam out which they advertise (and use as a marketing tactic even) when doing so, following their website video instructions even, the shirt had a hole in it that was there underneath the seam. I then learned if you take the seam out at all, you cannot return the item or even exchange or get a credit. They will blame you. It’s unfortunate as I wanted to support this company but think it’s dishonest to market a shirt being able to be modified only to learn this actually voids any chance of a refund or exchange. Will not purchase from here again.
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September 2022 by Karin Shard
Amazing gem of a store - I dislike shopping and can never find anything that fits me perfectly until now! Rhena was simply wonderful - she pulled out so many items to try we turned the store upside down by the time we were done. I bought 7 pieces - a record to say the least! Thank you Rhena and thank you PDL - I will be back!
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July 2022 by Joy
As others have mentioned, their customer service is terrible. This is very frustrating because this should be a very cool store. But after they shipped me a stained shirt and refused to send me a refund, I won’t be shopping here again. They try to say items are on final sale (when still showing full price on the website) and offer store credit only, even though they sent damaged goods. After about 15 emails that went nowhere, I’m completely disappointed with this company. When you screw up, you should make it right and offering a credit inviting me to go through this mess all over again is far from making things right. Do better!If you are people and not a company, you would take better care of your customers. Don’t mislead and say something was on final sale when your still website shows it as full price, even after the purchase. And when you send a damaged item with a permanent stain, you should offer a refund - period, no exceptions. It’s sad that you treat your customers this way - we expect much more from a supposedly progressive, queer owned business.
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January 2022 by Jane Chen
tl;dr sizes too big, unresponsive to email, return process terrible for USI really wanted to love these shirts but they are way too big. At least 2 sizes bigger than any other brand. But the nightmare began when I tried to return them. I ordered online to the US and followed their online instructions exactly. Though they promise 2 day turnaround on email, it took a while to get the return authorization. But I did get it and mailed the items back (Return shipping is not covered so I paid over $31 to return it to Canada). Then waited and waited for my refund. A few weeks in, I checked the tracking results and saw that the Canadian post made 2 unsuccessful attempts to deliver the package but it was sitting in a postal station awaiting pickup. I emailed them again to let them know the return package was waiting for them. Over a week has passed and still no response. I checked the tracking information again today and saw that the package moved to another Canadian postal facility yesterday. I have a bad feeling the package is being sent back to me. If you're curious about their clothes, try to find them in a brick and mortar retail store. Their online shopping/return experience is the worst I've ever encountered for a "legit" clothing brand.
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October 2021 by Melissa Quinn
Love this company- love their shirts, love their approach. So nice to have Canadian options that are not just pumping out more fast fashion. I always get compliments on my PDL shirts. Standard work attire for me. Recommend. Awesome customer service.
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September 2021 by Nicole Luinenburg
Ordered dress shirts online, which I won’t do again. I love the concept of the store, but the shirts are a VERY loose fit - a size 8 from them fits MUCH bigger than all my other size 8s, which made them unstylish for me to wear (I felt like I was wearing a mumu, not my look). They give suggestions on how to alter them, but unless you know how to do that yourself (I don’t), it is very costly. If you can go into the store and find something that fits, brilliant. If not, I would advise against ordering them online.
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September 2021 by Annie Miller
I adore this company! They use cast off fabrics to make button downs for non-binary and androgynous bodies, and they do it well! Constant rotation of prints and wide range of sizing make this a pretty darn inclusive business model and an offering I'd like to see more widely available in retail stores. Peau De Loup is helping disenfranchised bodies feel beautiful by acknowledging that curves can fit and do belong in a classic mens button up. Excellent customer service and PDL really stands by and believes in what they do.
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November 2020 by Lillah Determan
Peau De Loup is a great company to work with! I can not say enough good things about the brand. The shirts are high quality and are a perfect fit for a feminine shape. The customer service team is accommodating and stands by their products. They do everything they can to ensure their customers' satisfaction.
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September 2020 by Meg Walters
I recently bought the McLeod trouser and blazer and wanted to thank you for making the SUIT OF MY DREAMS. It’s been so long since I had pants with real size pockets that I cannot contain my excitement. The material is so high quality and the whole set is super comfortable!The McLeod Trousers are amazing and I want to wear them every day, which I did not anticipate. Will definitely be ordering a second pair that I can wear casually!
