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November 2024 by Kengo
Sirine helped me a lot.
Next time, I might contract with phone box.
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November 2024 by Shoshana
Anna was an incredibly helpful 10/10!
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October 2024 by Susie Stewart
I went into Phonebox for a SIM card and spoke with Yuki - she was very personable and knowledgeable! If you need an affordable sim for your phone while in Vancouver, get with Yuki at Phonebox on Seymour.
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October 2024 by Kazumi Haraguchi
sakura is nice!
Thank you for your kind instraction.
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October 2024 by abdifatah idle
Stay safe!. Worst phone company ever...real scammers. The way they calculate data overcharges is totally ridiculous. I have had a bad experience with this company. I don’t always write reviews but am doing this to help innocent people like me who might be exploited in the future. Firstly the company is not widely known and do stuffs in low key. There customer service skills is zero. You end up talking for hours and not get anything done for you. There network is the poorest...I blamed my phone couple times for the poor connection...not late that i realized it’s wasn’t the phone but father the carrier. My brother and mom switched to Bell couple month ago after they had this bad issue...not it’s my turn. Be warned. Am not getting paid to write this review but i don’t actually want people like me to suffer and go through iwhat am going right nw. I will keep posting this. Lemme know if this helps.
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October 2024 by 丈翔志賀
I asked Anna to help me, and I'm glad she was very kind and helpful.
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October 2024 by Stephanie Grant
Sakura was an absolute legend! Showed me how everything worked and answered all my questions - best phone service ever! Set everything up in under 10 mins!
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October 2024 by Yenny Hernandez
Good service!
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October 2024 by Luciano Bustos Vaccia
This is the second time I have come here asking for some help regarding my account with phonebox. Sakura did an amazing job helping me. She is awesome!
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October 2024 by na.a h
Ena responded! They were very polite and kind, and explained everything in Japanese in an easy-to-understand manner! thank you.
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October 2024 by 高川茂果
Anna
They responded in Japanese.
He was kind and easy to understand, including explanations and questions.
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October 2024 by Fernanda Mirancos
Love it! The attendee Ana was very nice, fast and friendly. Really recommend the store
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October 2024 by 이소정
I needed to change to a new cell phone, but the eSIM connection I was using was still not working, so I had to visit the phone box. Anna was very kind and responded, so I was able to connect it right away and am using it well!! It was easy to communicate because he was Korean. He is also good at Japanese, so it wouldn't be a problem if Japanese people came :)
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October 2024 by Tom Kaluza (Tommy)
We were at the store two times and got such a nice advice from Sakura! We can recommend it to everyone who wanna have a good contract.
See you again, thank you!
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October 2024 by Denise 36
Sakura provides a very friendly and helpful customer service.
