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November 2023 by pat murphy
The ink that they refilled only lasted for 2 pages! I won't recommend them! Poor quality and service. And the differ with price of the refill and new is 10$ only! This place is a rip off.
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September 2023 by Wayne Kennedy
I called ahead to see if this store, which I have dealt with in the past, had 3 units of a particular color of ink cartridge for my printer. Owner said he had two so I said I would come right down to buy them which I did, total cost $43 which I thought was high. As there was another ink cartridge store a little further down Broadway at 740 Broadway I decided to go there to see if they had the 3rd unit that I was looking for and they did. Total cost for one unit was $11 vs $43 for 2 units of the same thing at Save On Cartridge Plus. I called Save On when I got home to see if they made a mistake with their pricing. Answer was no, and that this item was hard to source??? I told him thank you but I won't be shopping there again.My advice, use the outlet at 740 East Broadway for your ink cartridge needs.
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September 2023 by Kristopher Bowie
Phoned to ask about HP DesignJet cartridges. Super rude guy there. Absolutely unhelpful. I gave him one star for answering the phone.
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January 2023 by V P
If you do not want to get ripped off by the owner, please stay away from this disgusting refill cartridge business. The store owner is very pushy and scammed us into buying a used cartridge for 70 dollars.So when we first came to the store, we brought our empty cartridge. We would just like to refill it and that would just cost about 15-25 bucks. However, the owner Kevin Huan lied that he is not able to refilled the cartridge and tricked us into buying a used cartridge that was labelled "New" on the box. (you can see it in the pictures I attached).He also took our old cartridge because he said he need to "recycle" it for us. So therefore we could have just let him refilled our old cartridge for 15 dollars instead of buying a used one from him which he took the old cartridge from previous customers that he refilled, packaged and sold them for 75 dollars!!!! What a rip-off!! We were dumb enough to let him tricked us into buying a "new" cartridge which in fact is a "used" one since the warranty label on the cartridge was broken(first picture). We learnt from our mistakes and that's the reason I am writing this review to let other people know.Well, that's how the owner makes his money and I am disgusted by his google review pretending how nice he is but in fact he is nothing but a scammer and all those 1 star review are in fact the real review he deserve. I will never come to this store again and hope no more new customers will get ripped off by this owner.This store also should rename itself, I would suggest scammer Ink would be a much better and suitable name for it :)
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December 2022 by Yvonne Kelly
I thought I needed more toner for my printer, but the clerk said the apparatus still felt full. I went home and and tightened the plugs on my printer and it started working again. I trust these guys, now they have a customer for life.
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December 2022 by L D
It's kind of a buyer beware place. I had 2 different experiences. He tried really hard.
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December 2022 by Lee Hupka
I have been using these guys for years! They are always helpful and great customer service!
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December 2021 by carlos salinas ruiz
I was charged $18 for the refill of a cartridge that new at Staples cost $21. Don´t waste your time and money. Choose another vendor.
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December 2020 by Justin Salinas
I tried to go back to refund something I brought from a different Save on Cartridge Plus and even though it was on me that I had to return the item at the original location, the man at this put my receipt up two inches from my face, accusing me that I wasn't able to read and laughed at me when I assumed that I would be able to return items bought at a different location. Absolutely disrespectful and will not be recommending this place to anyone.
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December 2020 by Mary Anthony
The owner was very helpful and showed me how to cut my printer cartridge costs. Thank you, Steve, for all your help.
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December 2019 by louise g.
I went to Save On Cartridges knowing I would get a better price than Staples on my Epson cartridge. I did indeed and went home to to find it did not work. I called & spoke to Kevin who patiently helped me through the whole thing to find out I had been mistaken by buying the wrong one!! Kevin thank you for your patience and helping see what I could not see with my own eyes!!
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December 2018 by Nicolle Wade
Just dropped off cartridges. Half cost of bigger stores. Relatively fast turnaround time for refills. Customer service was really great with owner helping me out in a printing bind. Thank you!!
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December 2017 by Amituofo
Called on phone only, the man was very helpful with suggestions even though he didn't have my toner model, thumbs up!
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December 2016 by Grant Roberts
I have been going to Kevin for my print cartridges for a number of years. I only buy about once or twice per year, but Kevin gives me the kind of customer service that a high volume customer would expect. Once I brought back a cartridge that I thought did not get the number of copies it should have and he refilled it for FREE. The best customer service I have experienced in a long time.He will always get my business and I highly recommend Kevin and Save on Cartridges Plus for any of your printer needs.
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December 2016 by Nash Kassam
I really hate giving small businesses bad reviews, but I would like to share my experience so that other people are aware of the risk involved with refilling instead of replacing cartridges...Just as an FYI my printer is an HP Office Jet 8610.- I was up sold on refilling ALL of my cartridges ($82 total) when 2 still had some ink left in them, I was okay with this as he explained they were low and it wouldn't be worth my time to come back again- When I replaced the newly refilled cartridges my printer told me that they were damaged and/ or emptyWhen I called the store back asking for a refund he offered to change the chip for his normal price (something that was never mentioned earlier at the store) - at no time during the initial sale was I told that there was a risk of the cartridges not working.I ended up just swallowing the failed refill costs and purchasing new cartridges as I don't have time to bring my printer in and see what the problem is. Bottom line is for me and my printer, it wasn't as easy as taking cartridges in and getting them refilled...Hopefully you have better luck with refilling or the wherewithal to just pay a bit more and replace the cartridge.
