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November 2023 by T K
Tried editing a review from 5 years ago but it updated to a brand new review.I haven't been here in 3 years though because of the rude cashier attendant that is probably the same guy everyone is talking aboutBut it has been years, so maybe I will give this place another chance. If he is still there, then hopefully he has changed his ways in the last 3 years. Otherwise I am OUT for another 3 years
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November 2023 by Paul Rondeau
No major complaints about this location - there’s usually a pump available and they offer premium 93 which is good.
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September 2023 by Sahib jassal
Cashier with some attitude service, washroom stays out of order as mentioned by other reviewers.
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August 2023 by Sean H Lee
Went there for car wash on Friday, 4:30 p.m. I took almost 1 hour... I was ok with it. There were about 5 cars in front of me. Then when I went in, it only sprayed foam on driver side. Practically washed only half the car and sprayed water on the other side.This place used to be great when they first installed the touchless system. If you are not providing same service, lower the price. If not profitable, do us a favor and shut it down so that city will change the by-law about washing cars at home.
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July 2023 by AMB
The bathroom is NOT out of order, they just keep a sign on the door saying it is, and sometimes they lie and say it is out of order when it isn’t. The male Indian attendant is also very rude and unhelpful.
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June 2023 by Karanvir Singh Aujla
There washroom is always out of order. Don’t waste your time to look upon gas station on Google and coming here for using washroom. Use some alternative. Thanks
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June 2023 by Renata Pyszkova
Sooo rude! Only people working at Shell gas station seem to be unhappy. Maybe Shell should pay them better...
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May 2023 by Derek M
Probably the worst gas station service in Vancouver. The most rude, terrible and unhelpful attendant. Atrocious customer service. Negative 5 stars if Google allowed it. Note the consistently negative reviews for YEARS; however, Shell does nothing.
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November 2022 by j t
Franchisee is a scammer wants you to come into the store and prepay for gas and hopefully buy a coffee for $5.00. Pay at pump is always out of order. Rude attitude. hires only Indian kids. Pay at pump is a legal right during daytime hours as I have mobility medical issue. Dunbar residents are educated/high income, how far did you get in law school ? Will never come here again, boycott this dump !
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October 2022 by J. S.
Avoid at all cost, rude attitude as car wash damaged my auto. Several scratches resulted he claimed it was my fault. No receipt print out at pump and dirty water in bucket.
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October 2022 by A A
The car wash is far better than Esso except no undercarriage wash. 91/93 gas is higher quality than petrocan/chevron 94. Shell app makes paying at pump way better
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August 2022 by Kevin Shen
Only 4 slow pumps so come here if you like waiting.
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May 2022 by Gurtej Singh
It shouldn’t say 24 hrs open. Because the attendant told me multiple times to come after 7 for coffee that I want to buy 6:30 in the morning. I also see many customers not being served because he probably tell them the same thing. This morning when I made a comment about loosing a customer his answer was “ I don’t care” .If you are the business owner who might be reading this, I would also like to tell you that I don’t visit this store to grab my lunch just because of him. If you are someone who’s visiting this store , expect a very disappointing experience.
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January 2022 by A H
The car wash is far better than Esso except no undercarriage wash. 91/93 gas is higher quality than petrocan/chevron 94. Shell app makes paying at pump way better
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October 2021 by Bryan
Very rude attendent. They won't accept cash unless its $20 or under and the guy locks you in with the button under the counter. Didn't realize buying a pack of cigarettes and having to use credit card would be such an uncomfortable experience. I didn't realize Shell supports this kind of behaviour representing their Company.
