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September 2023 by Dona Jindo
On the way back our home.
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August 2023 by Aman Uppal
Pumps closed at 150pm, for no valid reason.
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July 2023 by Alex Moorjani
I just went to the store picking up the red bull 355ml drink, and when I come to the counter, one of the rep said it to me 4 dollars, the price over the fridge said it 3.19, he gave me the price list to see it is 3.55 dollars, just a reminder, this kind of service make me so mad that should train ed the rep knows more about the price changed. Otherwise customer got confused and will get another freaking 1 star again. Thanks.
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July 2023 by Noa L
Hi! I went to get gas this Friday, April 21st around 11pm and I attempted to put like only $20 of gas into my car really quick. However, upon payment, the payment wouldn’t go through on all of my cards. Both of my cards were declined and I even checked if I had money in the both of them via my online banking on my phone at the same time. I asked the attendant working that night and he also was saying my card was declined (not his fault, he was only telling me what the machine read). So then as I’m about to leave, I try with my debit card one more time and it accepts my payment of $20. I begin to pump my gas into my car and notice the numbers taking long to go up and glitching. They go up very slow and at 50 cents, it stops. It did not let me pump more in and I checked my account. It took 50 cents out. I spent over 10-15 mins attempting to pump my gas and there was something wrong with your guys’ machines the whole time. I had just come from clearing a passed family members house out and was trying to get home so this was really a terrible way to end the night. Please fix this problem as it was a real inconvenience for me that night and as a young woman I did not want to be out there for that long alone as well. Thank you.update: This was in April. It’s July now and nobody has reached out.
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June 2023 by Evol Casper
Worst customer service. Completely unaware of the customers needs. Poor attitude. Don't deserve a 1 star. Lazy, basically the priorities of a child. I was the only person at the gas station and they asked me what pump I'm at. LOLOLOLOL. KEEP UP THE HARD WORK!
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April 2023 by Shay Baylis
So I lost 175 dollars last week and had no idea where it was..... figured is gone and lost! Then yesterday, I went to get gas, and my buddy, who I have been seeing for years, went, "Did you lose money last week "I was like yeah, he said yeah, I know. I've seen it on the cameras... he asked me how much I gave him the amount and he returned the money to me..... for anyone in the Killarney area Shell 49th gas station has some honest employeesMy luck has been horrible since January, but for some reason, I feel my luck is changing for the better.
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March 2023 by Benjamin N.
I ordered a iPhone charging cable from this Shell Convenience Shop location via UberEats on March 21 and while a convenience shop doesn't typically warrant a review - I wanted to note the excellent customer service from the individual at this Shell location. (My iPhone cable showed it to be charging with the lighting sign on the charging bar on the iPhone but it didn't seem to actually be charging and was running out of batteries - so I needed a replacement USB lighting cable ASAP... it was past 10 PM so most shops were closed but thankfully there was UberEats.)A quick search on the UberEats app showed several gas stations that carried the lighting cable. The first one I ordered from Petro Canada didn't have it in stock so they cancelled the order. I replaced the order with Shell on 49th Avenue that also showed to have the iPhone charging cable... along with three chocolate bars (Free delivery with $15 purchase on UberEats with Uber One membership at $9.99/month - the chocolate bars at this Shell was also cheaper than most convenience shops or gas station convenience shops. Two Kinder Bars were only $2 with a promo on UberEats and Caramilk was $1.5?) Anyways, shortly after I received a call from Shell with the attendant wanting to confirm which cable it was (the individual mentioned he used Samsung and wasn't familiar with the variation of iPhone cables) to ensure I had the right cable for the newer generation iPhone. What I noted was how polite and respectful the individual was on the phone (even on hanging up saying Thank You and have a nice day)... surprised at the courtesy and respect from a convenience shop at a gas station.Got some extra time so thought to write a review to note that the staff here seem very friendly and respectful. Confirmed which cable was needed and asked if I had any colour preferences (no) and received my charging cable in hand (with some chocolates!) shortly later just as my phone ran out of batteries. The convenience of UberEats and 24 hours convenience shops (I appreciate the attendant taking the time to ensure I had the right charging cable as the previous Petro Canada also called inquiring if it was type-C before cancelling the order when clarifying it was the 8-pin and they didn't have stock.)
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June 2022 by Abdiel Torróntegui
June 5th 2022. 1 am Rude an uninterested staff, seems like they don't like to work with people. First time I had a bad experience on a shell station. I'd rather skip going to this one specifically.
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January 2022 by laren soriano
older staff used to be more friendly and nicer. I come to this place often. Was really disappointed with my recent visit. I came in, the door was close and 2 guys both looked at me. stood by the small window both guys (staff) looked at me again. 1 of them was even staring at me and they’re both just talking. I waited under the rain just standing there hoping that they would say a thing but nothing at all.. They ignored me and just kept on talking. This was not the 1st time it happened.. Also the other thing i found concerning was staff there never wears facemask at all.. More convenient to come here, but definitely never coming back here ever again..
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October 2021 by Maria Rosimo
The whole lot is filled and the store is closed with whole bunch of people waiting at the door. The attendant is always on a 10mins break. We come at diffrent times of the day and night but always have that sign up.
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September 2021 by Alex Sagert
Parm asked me to take my mask off in store during a pandemic, while his mask was under his chin, he quickly fixed it because provincial health orders state we have to wear a mask in doors. Glad to know that Shell dosent care about the safety of their customers.
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November 2020 by Adam Jones
The gas station attendant at 1AM in the morning today has one of the easiest jobs in the world. I asked him a question, he ignored me, then he pretended to not understand... then he continued watching his ipad.
