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March 2024 by Jeff Richards
I'm a landscape manager for Mandy's Spring Nursery, we purchased a fire bowl from Solus for a customer. The entire ordering, receiving, installation, and after the sale process has been excellent. Product came very well protected in the crate and in perfect condition, as expected but always great to have things go well. Very simple to install due to the way the fire bowl is assembled, simply had to hook it up to the gas line with the line it came with. Easy to adjust the flame height and look of them by adjusting the position of the stones that came with it. Overall very pleased with the company and the product, we will highly recommend them to future customers who are looking for outdoor fire features.
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February 2024 by Arlene Undseth
Great service - a strong desire to help me get the right fire bowl and to help answer questions about how to make it work in my space.
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February 2024 by Scott Berg
We were extremely happy with the purchase of our Solus surround and concrete tiles for our home in Lake Country. The service was incredible and the products were very affordable. We highly recommend Brad and his team at Solus if you are looking for a fireplace surround or tile. Thank You again!!
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January 2024 by Michael Hickey
Great company, beautiful products, and great service.
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December 2023 by Chris Bruno
Ray is my go to at Solus , his customer service and experience is second to none ! Thank you again Ray for taking care of us !
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December 2023 by P A
Fantastic outdoor fireplace!!!! (ROUND METAL TABLE TOP) The burners are another level remind me of the Olympic Cauldron downtown. Shoots fire ? ? in a very unique way. Worth every penny! Always a highlight when my guests come over . ✨️ Great bunch of people who work there as well! Support Canadian Buisness! Thank you Solus!
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December 2023 by Jamie Fowler
We have been using Solus since at least 2020 and they have been an excellent partner to work with! Kris Roath has been great to deal with for estimates or any support we need throughout the years. We would recommend them to anyone looking for a firepit or any of their products.
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December 2023 by Iain Pennington
We love the firepit. Use it daily as often as weather permits. It arrived on time, and very well packaged for transport. it's easy to use, and very elegant! We get a lot of compliments.Thanks to Solus!
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November 2023 by Greg Miles
our outdoor firepit is the center piece of our backyard patio. Works great and looks fantastic.
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October 2023 by G Lane
I purchased a Solus Fire Bowl in 2014 because I wanted to leave it outside all year round without having to worry about the elements damaging it. Today, almost 10 years later the Fire Bowl looks brand new which is why we chose to purchase the concrete bowl vs other options constructed of fiberglass and concrete board that will wear down over time.
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October 2023 by Graham Carruthers
We are extremely happy with our Hemi fire pit. We love how our firepit operates with no fuss. It allows us to stay out on our patio later into the evenings. We have even started making s'mores!The metal table top that turns your firepit into a coffee table when you are not using it is an essential upgrade!
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September 2023 by Mark Perlow
We love our Solus water dome. It is one of the centerpieces of our redecorated yard, and it has given us years of serenity and beauty. Highly recommended.
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August 2023 by Alissa N. Antle
I bought a Halo elevated outdoor firepit from Solus in 2015 when I bought a new home with a roof deck. I have no idea how they managed to get it up to the deck -- but we love it. We've just moved again and took it with us to our new home. We've run it on green fuel and propane and the Solus technicians were great during the switch. The company staff we've dealt with have always been responsive, polite and efficient. Highly recommend.
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August 2023 by Martin Watts
From start to finish Solus was fantastic to deal with. We randomly showed up to their facility one day on a weekend while their main salesperson, Kris, was unavailable. Instead the Plant Manager, Raynato showed us the products and what they were all about, even offering to take us on a tour of their facility. We knew then and there that we had found what we were looking for. The whole team was great to deal with, answering all of our questions and then some. They even held our shipment for a number of weeks as we had delays in the completion of our patio. We are so happy with our Hemi firebowl and it is the perfect addition to our brand new patio area. We love showing it off to people. The photos don't even do it justice. Thanks Kris, Raynato, and Evelyn for everything. The only thing I could see being better is a white glove delivery option for locals.
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June 2023 by Ian Kidson
We looked at every fire pit available that we could find and ended up ordering a Solus Hemi Firebowl. We were looking for something that would blend in nicely to the patio but also wanted a flame big enough to actually provide some warmth, so form and function were important. We absolutely love the elegance of the design and the quality of the workmanship. It is two years old now and still looks like new. More expensive but worth every penny and the service they have provided (we lost our gas key and they sent two more at no charge) has been equally first rate.
