The Body Shop is a well-known global beauty brand founded in 1976 in Brighton, England. It is part of Natura & Co, a group committed to positive social, environmental, and economic impact. The business offers a wide range of products, including skincare, body care, hair care, and make-up, all produced ethically and sustainably. Customers appreciate the store for its friendly and helpful staff, with many reviews highlighting exceptional customer service. One visitor praised an employee for her kindness and genuine care, even during busy times, describing her as one of the best they’ve experienced. Others mention the welcoming atmosphere and the helpfulness of staff, such as Linda, Priscilla, Lina, and Julia, who provide professional advice and assist customers with new products and packaging. The store is often described as a pleasant place to enjoy relaxing aromas and self-care. Loyal customers also mention stock issues, wishing certain popular products would be brought back, but overall, the store’s friendly service and high-quality products leave a positive impression. Many reviewers find the store to be a “happy place” and an excellent destination for stocking up on trusted beauty items, especially for those with sensitive skin. The consistent friendly service and appealing product presentation make The Body Shop a favored destination for beauty and self-care needs.
As a fan of TBS I came to this branch to grab another bottle of BR body wash to use back at the dorms. Good service and polite staff.
May 2026
Beautiful new location across from Abercrombie and Fitch. Most friendly and helpful staff at this store
April 2026
Sofia was lovely and helped me connect with the manager, Courtney, who was incredible. She handled my exchange with such care and truly went above and beyond. Thank you so much! Love the products 💖🙏🏻
